Overall Ratings & Reviews The Laylow Waikiki, Autograph Collection

nice but expensive

Great location in Waikiki near a lot of bars and restaurants. Lovely staff who helped us with an early check in after a long overnight flight. A lot of noise overnight however and the elevators were obviously quite old and nearly trapped us a couple of times getting in. Our balcony overlooked a car park which probably didn’t help the noise at night. Swimming pool more of a cool off area as it’s only 3 feet deep so couldn’t really swim. Also a $40 a night resort tax added at the end of the stay. Appreciate you pay for location in this instance.

The staff is very friendly. Loved the water station and towels available. Had drinks and ate in the Hideout, great food and service

Excellent location, friendly staff, very clean rooms. Highly recommend

Very comfortable, stylish and convenient location.

We booked a corner room on an upper floor, and it was wonderful! The room decor was stylish, yet comfortable. The staff was very attentive. Always a smile and greeting when we were in the lobby. Our bed was overly soft, and they immediately resolved it with a mattress change. The housekeeping staff was prompt and friendly. We loved everything about our stay at the Laylow, and will be back again!

The location is in a great area of Waikiki since it’s so close to all the shops, stores, and restaurants. The valet guys work really hard and are really friendly and efficient. But unfortunately, I wouldn’t stay here again. It was really loud staying in this area and there was a lot of homeless people that stayed around the bottom of the escalator to get to the hotel. The hideout bar is located in the hotel, so there were a lot of drunk people as well.

The hotel is on Waikiki, very conveniently located and the staff are incredible: friendly, and helpful, and generally the property is clean. There are often live performances at the Hideout, so lovely to enjoy drinks and the music. There are also public transit/bus stops nearby that will take you to places like Diamond Head. One thing is doesn’t have is the beach direct access, which we didnt mind, as the beach is always quite busy, so we liked the fact that we could enjoy some peace and clean space to lounge by the pool. The shaved ice offered at 1pm each day is a nice touch to cool off.

Great location to walk all over Waikīkī! They did have a fire alarm (false) that we awoke to.

Customer service was great! I’ll be back.

Good, remodeled, clean for being so busy next to bars in the middle of waikiki.

The staff were super helpful during our stay with anything we needed, and enjoyed the amenities as such as the pool and valet parking

Our stay at the Laylow was great, the hotel is modern, well kept and within walking distance to dining/shopping and the beach. The Hideout restaurant/bar at the hotel was also great, the food and drinks were delicious. There was also live music every night. Would stay here everytime we return to Honolulu.

Great location, close to the beach.

Great location. Easy 5-7 minute walk to the beach. TONS of eating options with a short 1-10 minute walk. An independent bar downstairs has happy hour from Noon - 7pm. Paia Fish Market is right next door. Marugame Udon (fresh made noodles in house) is directly across the steeet from the property. International Marketplace is about 100 yards away. Very close. Walking thru Int’l Marketplace lands you on Kalakaua Ave where you’ll find high end shopping and more eating options like Vintage Island Coffee - our favorite for coffee and açaí bowls. We didn’t find any need to rent a car to get around town since we booked activities that picked us up and dropped us off at the hotel. While it isn’t the newest construction, they’ve done a good job of keeping it up to date and clean. Live music performances Sun - Thur. DJ Fri & Sat. Friendly staff. The Laylow definitely has a spot on our short list for places to stay in Waikiki.

Had a wonderful time on our engagement weekend. Staff was friendly. Lots to do in the heart of Waikiki, a block from the beach. With duke’s street market below us. 9/10 valet was an issue bc we never got the ticket.

Greay staff and good looking facility. Strange smell from the vent in our room made the otherwise comfortable room annoying to stay in.

If I had to book again I would choose the Laylow!!!

The hotel is nicely positioned in Waikiki. We could walk to the beach in about 5 minutes and to about any restaurant in no more than 10. The staff was immensely helpful and friendly throughout. We had a handicapped accessible room (which we didn’t request or require). It was a bit more spacious, but the shower water bled into the floor if the bathroom. Engineering couldn’t fix it. Just inconvenient. The on-site restaurant was nice, although they could refresh the cushion covers. Food was good, Mai Tais need to be fresher :). Our bed was rather firm, but I liked it. My wife much less so. Pool area is very nice. The pool is swim able but shallow and the water was a good temperature. Overall we had a very nice stay and enjoyed ourselves at the Laylow.

Front desk Staff was very friendly. The valet staff were very friendly and super helpful. The room staff provided exceptional service and our room was very clean.