Spacious and elegant rooms! Very friendly staff and amazing breakfast buffet. Excellent location, very convenient to all the landmarks and restaurants.

Really love to stay at this hotel when we come to Vienna. The only very slight negative is the website suggests a bar and restaurant, however the bar is open during the week only and the restaurant is breakfast only. The hotel itself is very nice and staff very friendly. Will stay again

Great room, nice decor good breakfast, close enough to walk to old town Wein

I had an a/c that emitted a noise at regular intervals. Lousy night, no compensation.

The hotel was clean and welcoming as well as beautifully decorated. Our room was spacious and clean, though in need of some minor cosmetic repairs. Parking was tight and in high demand.

Good location to visit the city

I have booked the standard room in hotel .com which coffee maker and kettle included, but hotel didn't offer them and one the staff tried

I stayed in the hotel for only a few hours before my flight. I loved the design of the hotel, the shower had everything we needed. The room was specious, clean, and had AC! The only disappointment was that when I arrived (close to 3pm) there was no space at the parking garage and I had to park elsewhere, which was a hassle with all the luggage. The staff was helpful and gave me detailed information about other parking options

The staff was a little gruff - we were Americans in Europe for the first time so maybe we just weren’t used to the ways things are done in Vienna, but they were very brusque and would only give us one key card for the room, even though my wife and I sometimes needed to leave at different times during our stay. The room and hallways were pretty old (a decent bit of repaired damage in the bathroom, for example) and dim, but very clean. The bed had a weird crease in it between the two mattresses that sucked us in at night, but otherwise was comfortable. It was a good location for transportation, since it was right across the street from a tram stop and gave easy access to the metro. In general, a decent stay for the money.

We went to Vienna for 3 days and wasn’t sure if we did the right thing by choosing this location. But we could cover most of areas because of the location of the hotel. Very central but not so crowded. Bed was comfortable. Sofa bed was not so, asked them for additional cushion on the sofa bed which was addressed immediately. The lady at reception was very helpful advising us on best transport options to visit places. The guy at the bar was super helpful as well. Extremely pleased with the spread and variety of breakfast. The freshly squeezed orange juice is a must have of this hotel. Will definitely recommend and if I ever come to Vienna again will stay here

Like: Nice cozy hotel in quite area , helpful staff. The room was big with pretty view ( we stayed in studio suite), near the tram station and some restaurants. Dislike: The furniture in the room needs refresh.

Really nice and clean. Great breakfast spread!! Tram station is right across the road so its super convinient.

great location and spacious room

It’s a lovely old hotel and a simple bar. Relatively easy to get to and opposite a supermarket. The lifts are a little tricky if you have big luggage and don’t expect help getting the luggage to your room. But the hotel staff were accomodating and happy to let me leave my luggage all day while I explored the city before my trip out of the city. Would be happy to stay again

Great!

Great location and friendly staff. Easy to get the tram to down town as well. The breakfast was fantastic!! We would definitely go again.

Hotel looked good but front desk were not very helpful and quite abrupt. Would not allow check in when we arrived 20 min before check in time even though room was ready, had to wait in lobby. Requested one hour later check out, which we had to pay extra for. Were locked out of the room as system deactivated the key card before the check out time. Had to go back down to reception for another key. No apology. Room clean but poor drainage in tub and sink.

We have had a very good stay at this hotel. The room was spacious, the bad and pillows are comfortable. The room and a bathroom were very clean and did not have, like often time hotels have, a musty hotel smell. The hotel is conveniently located to the publics transport and it took about 15 min. to get to the Vienna city center from there. The breakfast was amazing! Variety of choices and the menu slightly changes on the daily basis. If we ever back to Vienna, I will definitely staying in this hotel again.

Close to tram and subway.

Close to tram and subway,