9.0
Exceptional
From 738 reviews
Cleanliness

9.6

Room Comfort

9.2

Service and Facilites

9.2

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Traveler Reviews Holiday Inn Express KANSAS CITY DOWNTOWN by IHG, an IHG Hotel

Number of reviews per page
20
40
Top reviews
Monica
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I loved the fact that they had snacks and drinks on hand to buy. I also liked the fact they had shampoo, conditioner, body wash and hand soap already in the rooms. I also loved the fan as i get hot a lot. Also close access to the TMobile stadium.
Kevin Todd
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very friendly staff and a great location for going to the T Mobile Center.
Randi
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location, always clean.
Coral
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The parking situation for this property is a nightmare. The worst I've experienced. No one to direct anyone and asking for help was approached by
leigh
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very clean, amazing staff, and great area for Tmobile center and area taverns, and other experiences. Breakfast could have used some work though omlettes and potatoes were cold but the rest was ok otherwise its a great selctions of foods
Ashley
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great breakfast. Peaceful time
Aaron
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Small parking lot
James
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

As a disabled professional, the room was accessible only because it had a grab bar in the shower.It lacked a shower chair.It lacked non-slip surface in the bathtub.Things like that maybe get an accessibility person or keep some shower chairs in a closet somewhere.. You should just consult an accessibility specialist.
jenny
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great placebl to be
Susan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

This hotel is very conveniently located near the T-Mobile center and Power and Light district. Breakfast was very good, and rooms were comfortable and quiet.
Chris
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

T mobile proximity
Arysa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great property adjacent from concert venue!
Kortney M
icon-Business
Business
6.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Smell of smoke towards the bathroom/ back of room- sat am. Talked to front desk attendant about the situation. Bathroom sink drain not working properly. Heating system was not working properly throughout stay. Great check in and front desk service.
Joseph
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

I really enjoyed it the front counter they went the extra mile by helping me with my computer. I was having Internet issues.
Allison
icon- Family
Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Breakfast was great, everything was in walking distance. Great, friendly service. Comfortable beds. Definitely would return.
Michael
icon-Business
Business
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

All around great property, staff and accommodations
Lisa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Excellent hidden gem!
Aaron
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Very nice place to stay
Shruti
icon-Leisure
Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Wonderful hotel, great value, and great staff. I only wish that their non dairy creamers were actually non dairy, and that they had something hot that non meat eaters could have, but overall, I liked that parking was easy, and clearly marked as an extra, and right next to the hotel, the room was spacious, clean and well appointed, and the location was 2 blocks from some really lively downtown spaces.
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Hannah
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Breakfast was great, location was walkable, we really loved it!
Number of reviews per page
20
40