Super cute and spotless apartment with a prime location—10/10! I highly recommend this place for anyone looking to immerse themselves in the city's vibrant atmosphere while staying close to great dining and shopping options

very good apartment in perfect city centre location

My apartment was excellent. Checking In was fast and easy. The young man who helped me was great. I think he may have been the manager. My second time here. Great place. Center City Kiev!!! 🇺🇦

Great

This property is extremely basic. With an absolutely tiny room with a rock hard bed and one empty pillow. Its also extremely hard to find, and can only be accessed through the middle of a restaurant.

If you need WiFi like I do, don't go here. The wifi service was terrible. After the first day of complaining the manager just ignored my messages and calls.

The apartment and location are great. The service from City Apartments was terrible. Informed them when we were arriving, acknowledged by them and no-one turned up. Rang 7 times, either not answered or phone put down. The entrance to the office is through a restaurant but no-one told us that. On the last day they assured me on three occasions the taxi would be waiting for us in the street outside our apartment at 7am. However City Apartments had given the driver the wrong street as the pick up so he finally found us by searching around for us otherwise we would have missed our flight. The internet didn't work so a young guy came, prodded around, left and returned. Finally when we wanted to go out we said don't worry about it, he then laughed and left. However I think the strangest thing was when we were shown into the flat, at the end of the tour we asked the guy Max if we could contact him with any problems. He literally looked aghast and said 'no' and then left. On a plus side the flat is gorgeous and is in a perfect location. Make of it what you will.

Best location right on the square, generally very clean apartment. They sent a WhatsApp message the day before checking in to find out the time to do key handover, process was super simple and the guy I met Vlad was nice. At the end we simply left the keys in the deposit box and there was no more interaction. Very easy

Excellent apartment for a great price. Very nice and clean and convenient location to access many restaurants in the city center

Comfortable and well situated very difficult to find, there was nothing to inform that you should enter through a restaurant door and no signeage outside

The place was great and close to the city center but it was hard finding the address.

It’s nice and comfortable and good size flat Very central with lots of bars and restaurants. Nice lively area. To avoid some comments regarding the check in. Just send the hotel an email on your arrival You will definitely find some one at the reception. That is what I did, and I had no problem Young man was waiting for me and showed me and explain everything. Bus tour is strongly recommended Change your money near the hotel not at the airport. You would get 15 percent more. Over all I really had good time at flat I will definitely go back to the same one.

I was at city apartments Kiev Ukraine for two days. The location of the apartment is very good. We were in the top-most room of the building to which one had to take a very creaky lift and then climb another 9 to 10 dingy steps to the room. The bedroom had a slanting roof making it impossible to stand upright in more than half the room. There was a peculiar gutter like smell that was very unpleasant. The checkout procedure was very painful. The owner Max was very uncooperative and curt at the time of departure. He asked us to come back from our excursion and vacate at 12 pm, and refused to agree even for 1 pm. We asked him what time the next guest was arriving, but he did not bother to part with this information and only quoted rules all the time. More of a rule bound establishment rather than a warm and hospitable one! Since he insisted we check out before 12 we requested him to keep the office open for check-out from 11:45 to 12:00. When we found the office locked at 11.40 am, he responded that his manager had already left after waiting for 10 minutes. He further added that the manager could not wait for us the whole day! Our taxi and guide had to wait for 30 minutes in the ensuing confusion, and we had to stand on the road with our luggage. The appliances and amenities were all there and were neat. The bathroom was functional, but smelly. I don’t recommend stay in the property.

The city apartments was an ideal choice for me. The location was perfect, the room was clean and well equipped. I shall return to Kiev and will book city apartments again.

Great location, helpful staff, very comfortable apartment, and very clean.

Great location, staff and price! Staff very informative with pro active personal messages before and during visit. Brilliant location.

Very convenient apartment near main square. Well proportioned and equipped. Felt secure with key code outside of building and good lock on the appt door. Only problems, too little information about how to use appliance, TV, and hot-water heater. These proved a case of trial and error.

The location was amazing, as central as you can get! The room itself was grand, there was plenty of space, the bathroom was lovely. Checking in was fine, I used WhatsApp to text them and they communicated well via text, speaking to them was difficult because of the language barrier. We arrived at 10pm and the taxi driver called the hotel, a lady met us and took us to the room, she didn’t speak English, but signing worked well. Would strongly recommend if you don’t like spending loads on accommodation but want to stay somewhere fairly decent

Vlad was amazing, very helpful and great communication. I had travel plans cancelled unexpectedly, Vlad sorted out an extra two nights stay at the Apartments late at night for me.

The City Apartment stay was amazing. The loft that I had had fantastic views of the cit and was very comfortable. The staff was extremely helpful and went out of their way to make my stay more enjoyable. I now have a place in Kiev that I will always return to, without a doubt. 5.0 Stars in my book.