The room was stone cold when I checked in, the radiator was not on and I couldn’t turn it on. The stone floor was not heated so overall it was a very uncomfortable night. When I explained this to the landlady she explained how lovely and warm they were but they turn off the heating to the rooms at 10pm. She was rude and unhelpful. I was asked to nominate a time and breakfast order for the following day when I checked in, but the earliest they could offer was 08:30. The breakfast was good, but I would rather choose on the day and eat earlier.