As we arrived, we didn’t have the room and it was already 3 PM time to check in. We waited until 6 PM at 6 PM. They said they had rooms but they were separate. I was traveling with children, so I was not happy about that since I’m wanting my children to be next to my room after that for some reason she wanted me to come back and pick up the keys after waiting three hours, I also didn’t like that besides that no problem