9.2
Exceptional
From 239 reviews
Cleanliness

9.6

Room Comfort

9.2

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel FRANQ

Number of reviews per page
20
40
Top reviews
Rodrigo
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Lindo hotel, próximo a tudo. Ótima indicação de restaurante da recepção. tudo perfeito! Adoramos e voltaríamos com certeza.
Chris
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent location with helpful and friendly staff
Ben
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Gorgeous hotel. Old bank with character. Food options superb. Breakfast lovely. Bathroom protects super.
Chris
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great service and location.
Rachel
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

A lovely hotel. Centrally located and I had a nice big room.
Sheila
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Liked this hotel and would stay there again. However next time we would pay a little extra and opt for a bigger room than we had on this stay. We were there for 4 nights , and the room we had was probably only suitable for a 1 or 2 night stay.
Shahrooz
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Nice hotel and good locations. Friendly staff and nice breakfast. But the condition of the rooms and corridors was outdated and needing maintenance.
Nicole
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Very elegant hotel with great staff.
Paul
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Very good hotel, short walk to the old town and not too far from the train station The hotel staff are fantastic and very obliging We would recommend this hotel to anyone looking for a luxury stay
Donna
icon-Leisure
Leisure
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

I was so happy that I chose Hotel FRANQ for my last stop in Belgium - at the end of a trip when you start to get a little bit tired. The staff was remarkable, going above and beyond in every way. The room was spacious and comfy - the right amount of luxury without being stuffy. And, as a treat I had dinner one night at their Michelin starred Restaurant FRANQ and the food and the staff were amazing. I loved this place and would choose it again if I were to visit Antwerp again.
Read More
Eddie
icon-Business
Business
10.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

A beautiful hotel with high quality services and decor. I look forward to future visits.
Alyson
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

My mum and I stayed for 3 nights, the hotel is gorgeous, great location and the staff are really friendly. I would have given 5 stars, however, we were disappointed that our shower was broken during our stay and wouldn't drain properly. On reporting, an engineer came on the second night, but was even worse. We were not offered any form of compensation for this.
Read More
Jill
icon-Leisure
Leisure
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

This is the perfect place to stay in Antwerp. It’s located centrally - close to the train station, historic town square including the church designed by Ruben, and is walkable to local hangouts and shopping areas. The hotel has a cool history being a former bank and the staff are knowledgeable about this history and the area.
Ginger
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

It was an amazing time at this hotel the staff was awesome and extremely helpful. I would definitely stay at this property again and recommend it to friends and family.
Philip
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Well located. EXCELLENT restaurant.
David
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

Lovely hotel stay in Antwerp with the family. The staff are exceptional and the stay was very comfortable and pleasant. A great location just a couple blocks from the old town and a few blocks to the Diamond district. Make sure to ask the front desk for any recommendations you need as all their suggestions were great. We would definitely stay here again and recommend it highly.
Read More
Theresa
10.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

Everything was marvelous from the glass of Prosecco at checkin to the impeccable service to the very last minute. Cannot say enough about the solicitude of the staff.
Sarah
icon-Leisure
Leisure
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

The hotel and restaurant were lovely. Great location. Staff friendly and helpful. Would stay here again!
Daniel
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

The staff was very friendly and helpful. My biggest problem with this hotel is the bed. The bed was awful. Waking up on vacation sore and uncomfortable isn't ideal. The breakfast was wonderful as was the staff on duty for the breakfast.
Verified traveler
8.0
/10
Reviewed 86 week(s) ago

Hotels.com verified review

Weekend stay, our room faced the courtyard and was very quiet & comfortable. Hotel is well located within walking distance to old town & the port. We walked from the train station to the hotel and it was okay distance if you don’t have a lot of luggage but a taxi may be a better choice
Number of reviews per page
20
40