Overall Ratings & Reviews Le Casablanca Hotel

This hotel catered to us Westerners even during Ramadan. We were able to enjoy all of our favorite alcohol beverages. The grounds are so beautiful outside in the pool area. We took many pictures. The lobby smells amazing and is decorated so beautifully. The food was delicious. Hot showers. Clarins brand toiletries. Comfortable beds. Cool air conditioned room. Located on a busy street, but we never noticed any street noise. The staff was courteous and helpful. One gentleman at the front desk informed us about the taxis. He said where we were going should not cost over 35dh and to not get in the taxis without meters (which proved to be harder than we expected). We did get taken advantage of by many taxi drivers while in Casablanca. After venturing out in Casablanca, I was always eager to return to this tranquil hotel. We arranged with the desk for a driver to take us to airport as this was our final destination in Morocco after 2 weeks of travel within the country. The car was a nice large Mercedes that accommodated our large suitcases. The driver was also very courteous even at 4 in the morning. I highly recommend this hotel! I have zero complaints.

Beautiful property

Would return.

Service was very below what was expected for such a special hotel and Valentines stay. The Terrace bought the starter with the mains. The chicken tagine was so dry we couldnt digest it. We returned the starter and then they tried to charge for it. After checking out it was clear what we signed to the room for dinner was charged much higher. They charged for 2 items from the mini bar. Then told me they needed to charge a further 400 dirham for the mini bar. I as a female felt extremely uncomfortable with the check out process as they took more money. Disappointed massively and will never return.

I booked for two nights and prepaid. I was going to check in early on the second day. I sent two emails reminding the hotel. When I tried to check in I was told that I was a no-show and that they had given away my room. They eventually found me a room but the experience was upsetting. , .

Absolutely beautiful hotel. Great service and very good breakfast. I wouldn’t consider any other hotel if I return to Casablanca

It was a 5 zero hotel, not 5 stars. Nastiest place we ever experienced in our life as world class travelers. Smokers everywhere even in the restaurant. Heavy perfume odor to cover it up. AC did not work, so had to open the window to cool off, but then street noise kept us awake. Bed mattress was broken. Shower spilled water all over the floor. Water was shut off at midnight. And no attempt by rude front desk staff to make any amends. Fooled by the lobby pictures to book the hotel. Another guest said they had similar issues. Canceled after one night and booked Four Seasons to recover from this disaster.

Excellent spa

Beautiful property

Very bad service at every corner

Awful service

Très bon etat neuf

We loved our stay! Everything was terrific: the atmosphere, the food and the service.

No upgrades or any vip amenities offered !!

Nice small hotel, good bathroom

Excellent property, very pleasant staff, restaurant La Pergola was very good

It is a nice hotel with a great breakfast.

Perfect stay !

Great stay

Beautiful hotel, The service was outstanding and the Pergola Restaurant was excellent. Enjoyed my stay