I was skeptical of the 10/10 reviews. But my stay really was perfect. I felt like a VIP the entire stay. The staff was attentive. The head butler and sommelier was excellent and knowledgeable, I learned so much during our wine tasting. The neighbourhood is straight out of a movie. Perfect street lined vineyards and villas. I wish I could recall names of the staff but I went 3 weeks ago and now names have slipped me. How could I forget the food ! The absolute best meals I had in Italy, and we were also in Milan and Rome on our trip. In summary, great wine, spacious room, great food, superior service, stately accommodations. A perfect Tuscan Villa!