Overall Ratings & Reviews Meitoya So

We had a room with half board and enjoyed the 24 hr Natural hot spring within the hotel. Free shuttle to the bus station after check out was helpful as it snowed the night before

I love cold weather and snow, so that part of Northern Honshu was perfect for me. I also have family in the area to drive me to Zao, which is a lot easier than taking the bus! This hotel is clearly on the older side, but that really didn't detract from the whole experience, which was positive. The bath was relaxing and though it wasn't large, I never felt over crowded. The beds were comfortable~ sort of an amalgam of futon and boxspring. Though I wish they were on the tatami, it was nice that they were by the windows. I am pretty sure I've been in those particular onsen baths before, so I am wondering if this hotel has existed in the past under different ownership with a different name.

Older hotel but very clean! On sen is nice!

Super good stay with dinner and breakfast. 24hr open onsen too.

What a great Ryokan/Hotel. Right in the middle of the town and only 8-10 mins walk to ski lifts. Free pickup from the Zao Onsen Bus Stop to the Hotel through the Tourist Information office. Hotel also offers Limited free drop off to and from the ski lift area. Both Japanese and English spoken. Robert both at the front desk and in the restaurant area was a great help. traditional breakfast and dinners were also surprisingly included with our room. 24 hour Onsen available. There is also an outside Onsen but closed in winter due to the amount of snow. Free fast Wifi. Recommended stay.

Superb service, great food, and reasonable location. We were treated like rock-stars the whole time we were there, from check-in to check-out. It was really the little things that made our stay wonderful, like finding the snow and ice brushed/scraped off our van in the morning and having complimentary room service delivered the first night because we arrived after their dinner buffet had closed. Spacious room, too, especially by typical Japanese hotel standards. The hotel offered a traditional Japanese experience with such a warm and welcoming staff that there was no accompanying apprehension at making a cultural faux pas. For skiers/snowboarders, they have a convenient equipment storage/drying room and provide a shuttle to the lifts. We stayed for three nights and had breakfast and dinner included with our stay. Both meals were delicious, though after a few days there is quite a bit of repetition. Overall, definitely recommend for a winter ski destination.

Very helpful and friendly staff, in particular Shota Fujio (ever smiling), Yoshihashi, Takeuchi and Kato (as well as the intern lady from China). We were made to feel very welcome. Dinner was good (we had 3 and the main set was different each day). Indoor and outdoor onsen was alright.

Stayed for 2 nights in this relatively new ryokan with English-speaking front desk staffs. Complimentary shuttle service provided to and from Zao bus terminal, as well as ropeway. I will recommend this ryokan in Zao Onsen to those who wants to escape from the tourists crowd and its peaceful surrounding. Imagine sulphuric water with steam from the stream flowing around the area! Able to ski at nearby slopes is a bonus.

Front desk service not as accommodating, all except a young English speaking new joined staff. Whatever request One made at the counter is always faced with a ‘ i’m Sorry, I cannot help you, etc...’ including short shuttle transfers’

No control on the security especially having the kids running around in the hot spring area throwing the ice into the hot spring and no action taken

1) Lack of socket in the room. I need to unplug the tv so that the socket can be used for charging my phone. Or i have to use the socket located near the toilet side which is so inconvenient. 2) The outdoor hotspring is so small. 3) We have called concierge for getting the shuttle bus service from ropeway station to hotel but they said the service is only available between bus terminal and hotel. So we have to walk from ropeway station to bus terminal after we get off from the ropeway after visiting the tree monsters at peak.

團客可以在大廳吃東西喝酒大聲講話，我們吃個飯糰結果被勸離，房間很小價格很貴晚餐不好吃，cp值很低

服務好

good

お風呂最高でした！ ご飯も美味しかったです。 従業員の方はラテン系や中東系の方が多かったですが、皆さん日本語がとてもお上手で、すごく丁寧な方たちでした。 気になった点 ・チェックインの時に外湯巡りのチケットのことや、日本酒試飲チケットのことをもっとしっかりと告知してほしかったです。 ・ロビーに喫煙所があって、臭いが防ぎ切れてなくてホテルに入った瞬間にタバコ臭ってなったのであまり印象が良くないように思いました。 ・ご飯のお品書きがあるとより楽しめたかもしれません。 ・ウォーターサーバーを風呂場以外にも設置していただけるとなお良いと思いました。

エアコンの音がうるさすぎて全然眠れなかった。

温泉は最高でした。屋根に当たる雨音で熟睡できず。 アウトサイドバス、クラブルーム、すべて紛らわしく 思っていたものとは違いました。 部屋内に風呂がないことをアウトサイドバスと言い、 クラブルームというのは和室の部屋にベッドがある部屋を言うそうです。 夕飯も鍋料理、手がかからないようにしてあります。

温泉很不错，是每天滑雪后放松的好地方。餐食安排相当细致。

Meals are good 👍

很棒的體驗