Overall Ratings & Reviews Hyatt Place Dallas / The Colony

First thing, Paola at the front desk was the sweetest. She went out of her way to do something nice, during a time of family grieving. Made my trip. As far as the hotel, there was a gap around the door jam big enough to see through into the hallway. And the half used rolls of toilet paper, next to the commode, in the "splash zone", despite the fancy folded pointed end of the roll, arent very appealing. Nice sized rooms, otherwise clean

Good

Took my wife out for a weekend get away hotel was packed we could not even get into the swimming pool due to so many people. Also kept feeling things crawling on us at night finally Sunday morning found bugs in the bed and I was also bitten by something causing a rash

It’s okay. Next to Top Golf. Breakfast was the same everyday and not good. Room was clean.

Great breakfast

Nice hotel with a short drive to great shopping and dining in the colony!

Good hotel, clean rooms, and great location.

Excelente propiedad y servicio. Sus instalaciones muy limpias. Desayunó muy bueno. Excelente ubicacion. Sin duda lo recomiendo y volvería a hospedar ahí.

Staff is lovely, hotels clean and well maintained. However on our 3rd night we noticed the air not quite working properly. We figured it was just a fluke but no, last night 4th night ac would not go bellow 73. Maintenance was unavailable, never was able to get the ac to work properly and hotel was sold out so no other rooms available.

only thing missing is laundry

Good

Good place - my TV did not work and the phone in the room was not even plugged or working so I couldn’t call the front desk - I was already in my pj ready to relax

It was a great place to stay for one night of business.

The property is right next to Top Golf

The room had a foul smell. And the breakfast was less to be desired for. I’ve had a lot of continental breakfast and this was by far the worst.

Great food selection in rest.

Great location. Friendly staff and very clean rooms.

Perfect for parents who want to walk next door to top golf. Take the kids have some drinks and walk back.

Bathroom door lock is not working

The breakfast was not good. They don't use real eggs. The staff try to push people out a few minutes before 9 am. The pool was for maintenance? Could not use it and that should be advertised that the pool is not open.