Hotel property is very bad maintained! Very dated. Furniture in the room is really old and dirty. Only one elevator is working for the all the 14 floors so we have to use the stairs all the time. Not a n option for us again

This is my second time and last time I stay at this hotel. This hotel's quality and service has gotten worse since my first stay. The room amenities such as television and shower essentials were very bad. The glass sliding door to the balcony was broken. The maid service was really slow and usually will not have our room cleaned until late in the evening hours when we needed our room. There are better hotel options for the same price in the hotel zone for Mazatlan that you should look for than this hotel option.

Don’t bother booking all the pictures and upgrades are a lie over priced for a old broken down hotel parking is so small limited to about 15 cars we had to change rooms twice due to them being dirty broken furniture, bathrooms leaking with urine smell no clean towel or house keeping done they had no ice available food and drinks at the pool took almost 2 hrs and the breakfast included was as bad it looked like dog food burnt pancakes we checked out and went to another hotel for the rest of our vacation

All I have to say is it terrible hotel. Only one elevator for the whole hotel including the cleaning staff, we were in the elevator with the cleaning ladies and their cleaning supplies plus trash smelling the trash while using the elevator. Bad breakfast and no beach to relax on terrible Will never go back to OceanView Beach hotel 1st and time

Very old furniture in the room, like I mean old!!! Nothing is like in pictures online. No beach and nothing for sake to eat by the pool. 2 elevators for 16 floors but only 1 working for staff and customers. Bad bad bad. First and last time I will never go back to OceanView beach hotel. Everyone was complaining of how old and bad thus hotel is

Nothing was nice in this hotel ! Terrible nothing like in the pictures, everything is old they only had 1 elevator operating for 16 Floors they have, I overheard the other elevator has been out of service for about 3 years. There is no beach to relax on and there is nothing to snack on while on the pool. Also the breakfast bad only chilaquiles and scrambled egg with winnies and pancakes, coffee and juice and no fruit or sweet bread only bolillo. All furniture in the bedroom are very old.

The staff was friendly and welcoming throughout our stay, and the buffet was decent. Unfortunately, our overall experience with the room was disappointing. We had reserved a room with a queen bed but were given a room with what appeared to be a full-size bed instead. When we asked if another room with a queen bed was available, we were told there were none and that all rooms have the same size beds. We also asked about switching to a room with two beds, but we were informed there would be an additional daily charge, so we decided to keep the room we had. Our room did not have the beach view. Instead, the window faced the street. The window was installed so high that the bottom was approximately seven feet from the floor, making it impossible to look outside. We were on the ninth floor, yet we could clearly hear people talking from the ground below. We also noticed that one of the windows was stuck open and could not be closed. The room itself showed significant signs of wear. The entrance door would not open fully because it dragged on the floor and had to be pushed forcefully to open completely. The furniture was old and worn, and the bed frame had clearly been broken in half at some point and repaired with a piece of wood screwed into the center for support, which was very noticeable. The bathroom was clean, and I do want to mention that the linens were also clean. However, the light fixture above the shower was dripping water from the ceiling into the shower.

Super disappointed. Would no stay here again.

I am so disappointed with the upkeep of Ocean View. We had stayed there multiple times a few years ago and loved it but this was our last time staying there. The hotel has deteriorated drastically. The furniture is literally falling apart. The bar is no longer available, the steps that lead you out to the beach have almost totally collapsed so the access to the beach is blocked. We had to go out the main entrance and around the building then crossover large stones to get to the ocean. Then walk back wet and full of sand through the main lobby. The elevator was complete chaos. Only one functioning elevator that the hotel and staff had to share it easily took 20 minutes each time you had to use it. There is no air-conditioning in the main lobby or on the elevator. It made us miserable! The only thing that we found as positive was breakfast. Although the dining area is not great due to the old dirty furniture, we appreciated the taste of the food. It was authentic and tasted good.

Break fast an Beach view

This hotel was okay I was really expecting something different. There was only one elevator working. Had to wait for a long time no AC in the lobby area

El Servicio del la alberca deficiente, los meseros que trabajan ahi tenia uno que ir a llamarlos y buscarlos, además de solo tener un elevador trabajando comentaron los mismos trabajadores que desde septiembre del 2025 esta descompuesto, el carrito que les ayuda a los botones a llevar las maletas tiene las llantas ponchadas, y la limpieza super deficiente. Asi que piénsala antes de viajar a este hotel.

Clean swimming pool, good breakfast. They have one elevator only and the rooms need a bit more maintenance

This hotel is very outdated and poorly maintained. Many areas appear run-down, and during our stay only one elevator was working, which caused long waits and inconvenience. Overall, the property did not meet expectations, and I would not recommend staying here.

Buena ubicación

A nice stay however the wifi was horrible, and in my opinion they need more staff in the pool area , other than that it was nice

Hotel is good if you’re going to go around town. Hotel in general needs some TLC but for the price it works.

Yea

La condición física de propiedad era terrible, Este hotel falta una remodelación drástica No puedo recomendar este hotel a nadie

Breakfast was very good. Lots of choices. Staff at breakfast very kind. Awesome beach view from our room. Loud mariachi bands throughout the day. Good place for beach walking and close to restaurants in gold zone. Pool was nice, plenty of lounges. The building itself in need of major repair! Rooms clean. Furniture needs update. No hand towels or wash clothes. Lobby desk staff very helpful.