The basic necessities were in the hotel and the hotel is accessible to the Hakata train and bus station. I just have a few concerns which should have made our stay more comfortable: 1. I hope the staff can speak and understand basic English; 2. The hotel's standard check out time is 10 AM, I hope they can move this to a later time, at least 11 AM, because 10 AM is too early. We requested for a late check out at 12 NN since anyway we checked in at around 10 PM and we stayed for 7 days, but our request was not granted. The staff only granted 11 AM. Unfortunately, on our check out date, at few minutes before 10 AM, the reception kept calling our room to remind us that the check out time is 10 AM and we will be charged if we stay longer. I was trying to explain that we were allowed to check out at 11 AM but the staff could not understand English so my efforts were to no avail; 3. I hope the hotel provides softer pillows.