Overall Ratings & Reviews Homewood Suites by Hilton Charlotte/SouthPark

I liked the fact everything was near such as downtown, the mall, etc. And the parking easy

Great location and friendly service!

The property was nice and clean. The staff were friendly and very helpful. The room was as expected.

It was a hot ass mess

Great hotel

Nice and simple stay!

The friendliness of check-in was average at best. The room was typical hotel room, average cleanliness. The bar/restaurant had 1 bartender/server on a PGA event weekend. The bar area and seating was full, with people walking out due to poor service. Saturday, we walked out after 15 minutes of no service, the lady was chatting with folks and cared less about serving customers. Sunday the guy was hustling, but again one man for a full bar.

Toilet not working. Requested 2nd chair but never provided.

Room furniture really dirty

Some of the staff at the front desk were really rude. Also they told me multiple times incorrect information.

Thank you — we had a great stay.

Our room was clean and well appointed.

Room was very spacious, clean and comfortable. Breakfast was great and had lots of options. The bar downstairs also had great food and service.

The light in the shower area did not work The shower gel container was empty There was no regular coffee in the kitchen area The mirror on the wall in the main area was dirty/spotty and needed cleaning

We had a wonderful stay! Everything was perfect! Anthony at the front desk was so helpful! Thank you !!! Joe and Joanne Fox

The facility was overall in good shape, but there were a few maintenance issues with my room; a wall HVAC was not firmly attached to the wall and looked like someone had tried to stand or sit on it, and the drapery above it was mangled.

Wonderful hotel. Very quiet, rooms are large and roomy and clean. Great location, tons of places to each around.

We have stayed with you before and enjoy just about everything related to your facility. The one exception this time was the lack of internet, which was annoying. Fortunately I was able to use my Hotspot, but I feel that this should have necessitated a price credit. Otherwise, all good!

Large comfy room with full fridge and mini kitchen. Great pool, very friendly front desk and staff! Great location near retail and restaurants. Lots of options in walking distance.

Mist amazing location. Finest staff. Rashad solange clean centrally located bar 4808 amazing