Check in time was 3pm. At 5:30 they were ‘cleaning the room’. The person at the desk spoke in monotones and appeared to keep looking at different screens on the computer. When I asked for a different room, she got up and left. She did return in a few mins, announced the room was ready and proceeded to check me in. She didn’t speak two consecutive words until she told me about breakfast, no smoking etc from an obvious memorized script.