Overall Ratings & Reviews ibis Styles Kuala Lumpur Sri Damansara

the staff was friendly and accommodating ! but the room condition is unacceptable for a big brand name of IBIS hotel . broken floor found , unbalance floor when enter to toilet which possible makes people fall down . bed room chair was shaking almost broken without checking . room is smelly because of old ? kindly improve it

My family and I stayed 5 nights here. Room service has no soup, there is always something missing. Doormat is often not given. To find food around the hotel is also difficult and far away. Need brand audit. Officers (women) on unprofessional egg stations while serving guests mouth while eating.

Bad Location, Bad breakfast , far away for any convenience as super market ETC.

Nice environment, easy to visit my client.

location not good, aircon problem ...

The water leaks out of the shower, every time after shower it will flood.

I was threaten by 1 of the staff at IBIS Cafe. I brought my family & we stayed in 2 rooms with complimentary breakfast for 4 adults. However i have a 5 year old child which we didn't plan for him to have breakfast full course as he does not usually eat much & already had his milk. The guy insists we pay RM14 or if he sees my child eating any food serve there he will ask us to pay cash. So we decided to skip the breakfast as it is not worth... plus the guy was very rude and threatened us. So my question if as a mother i cannot share even a bite of my bread to my child? IBIS Hotel is not up to the standard ad what they claimed to be....a great hospitality to families. Backup and i will never step into the hotel again

Pleasant stay, good breakfast, room clean & spacious, all staff courteous. Very good hotel.

Come into my room without permission - that too bad!

Nice hotel. Best bed. Great breakfast. Affordable price. Just placed near a construction area.

Nice ambience. And affordable. But not many things to do around the area.

The hotel is situated pretty far out of town and shopping malls. But the purpose of this trip was to go somewhere quiet and just relax before going back to the madding crowd and this was the perfect place for my r and r. On top of that, the food in the hotel cafe is tasty and delicious and the staff, from the receptionist, to the serving staff in the cafe, to housekeeping are extremely polite and helpful. This break turned out better than I hoped it would.

Room clean and cozy but the breakfast was bad, nothing much to eat at 8 am and the nasi lemak quality was bad and the sambal gravy waterly. Looking at it no appetite, staff busy walking around

Have to improve on the cleanliness and add more variaties on the breakfast. The rest is good.

The bedroom is spacious, the breakfast also according to the taste of Indonesia, make the family fit in ibis

very smooth all the process check-in...

HI Bilik ok Katil ok But not ok for dustbin. Only provide 1 and located under working area. I suggest should around shower or beside coffee table Then in the shower no hook to hang towel or under garment. Cermin shower and toilet can see. Not advisable famili yang ada grown up child. Shower and toilet agak sempit ya During breakfast on 22.08.17 your fruit watermelon and papaya dah rotten ya.

The hotel is tip top. Cleanliness at its best. Staff are very friendly. Easy parking access. Definitely will come back.

Everything was great except for the breakfast. limited option on breakfast served.

Good price and good place and good choice