Overall Ratings & Reviews Bay Area Suites Manila

The room is clean and contemporary. We can say that it is also sanitized based on our arrival. The food is very pricey and some of their ingredients were already spoiled. We experienced diarrhea right after. The staff was somewhat accommodating but nothing compared to other hotels where they grant most of your requests. It seems like they are underpaid. An employee that is treated well will treat their guests well. The parking is too narrow for maneuvering. Especially if you brought an SUV. Our car experienced a mechanical issue after parking there. Our suggestion is to don’t bring a car if it’s not a sedan, or else you’ll have a hard time parking. Also, available parking slots for hotel guests are at higher floor levels, making it even more difficult since your vehicle will endure a lot of narrow turning radius. I guess the turning radius was not even considered when the building was planned.

Very nice hotel and very accomodating. And staffs are approachable

We weren't able to experience the swimming pool, hopefully at least there is a notice before we proceed with the reservation "due to pandemic, swimming pool is not available". In other hotels it is available. I hope he even gave a notice :) We also paid 5k for the damage supposedly because the red roses allegedly stayed on the floor. I don't know if you need deep cleaning, but only Domex can be removed :) The room would have been nice, but the service is very unsatisy :)

my 2nd time to stay here! simply becoming one of my go to hotels whenever I got stuff to do. cheap rates yet doesn’t feel like it. Rooms are always clean and comforting. Really worth it! Would definitely book again!

Service is great. Hotel staff is very helpful. There are some minor problems with the facilities. The first day I checked it, the elevator key card didn't work. There was also one time when they reset the room key card and a guest from the other room is able to open my room using his room's key card. The bathroom ceiling is leaking water. The whole tissue paper roll is wet! Wifi is unstable. I got disconnected often.

How can a hotel have swimming pool and the room is without freezer box? I bought my bottle of water and other drinks before checking in yesterday, but when I enter inside the room, I discovered that there was no freezer box. I was forced to drink my drinks hot.

Nice accommodation. Very relaxing. Neat and nice service. I booked and stayed here twice. Still, exceed my expectations. Highly recommended for stress free staycation goers.

Bad experience. Wash small towels after washing hands in the sink which is a substitute for tissue (because it is not provided) soiled with coffee liquid. Considered guest negligence. A 350 php fine. And worse I say with a fine of that size I ask for a small towel / handkerchief that they are not pleasing. Suaga material for other guests who will choose this property and take it into consideration 😠👎👎👎

The room is so spacious, comfy, neat and clean. Looking forward to stay again on our next travel.

I had great time staying here because of their friendly staff.

Room is neat, spacious and comfortable. The Staff are accommodating and friendly..

The best!! Ill book again soon!!

No matter what, the comforter charged me very lightly for 1,500 as if I bought the stain. Swimming pool per pool costs you 200 not included as you check in before 24hrs validity of swimming pool pass and no consideration for children all charge

The room was great; however, the elevator isn’t working well. Also, there was a problem with our reservation. We were glad customer service is always as helpful and as efficient as they have always been based on my experience.

I forgot my watch then I called their receptionist, but a call center agent answered my phone. After almost an hour, call center called me back and said that the hotel didn't find my watch at my room. So I decided to ride back to hotel and poof! I just found it instantly 😪

Accessible to robinsons, cozy and so clean. Will recommend to my friends🥰

everyone is friendly and accommodating, good place to stay. I would suggest you to have a resto bar..

Overall experience was Great! I'll come back here soon.

I wanna get back there but the coins up are still unavailable what should I do?

Services are excellent. Clean rooms. Everyday they changed all of my towels. Excellent Experience.