I check in at 11.30 and i go to my room is very hot and i go to reception tell them to fixed it. At night i come back at 22.10 and check the Room aircon is still not working, the reception is very rude and not responsible. just say all room is fully occupied and told to me just to open the window or contact booking site to relocate me to other hotel. How could i find a hotel in midnight? very not responsible with the guest. At 23.10 come another reception, he directly give me another room that they have with the aircon is working. Bad service, rude, and not responsible for the reception and lie to us that no more room available and making us waiting so long.