Overall Ratings & Reviews Scala de Faro

Great hotel in the heart of Chania Old port.

Amazing location, warm staff, fresh and modern rooms and amenities.

Anita and Hotel Manager provided excellent service

In 30 years of traveling, this was the most accommodating hotel I have ever stayed at. 10/10 all around. There were two women in particular, I wished I had their names, but they attended to every detail of my stay. If they are reading this, thanks again from Ohio!

Amazing place and staff are fantastic especially Christina

There was no parking close to the hotel and long walk with luggage to get there. No elevator from ground to 1st level. Breakfast was so so.

Wonderful, stylish, small hotel. The staff were amazing and very helpful and friendly but subtle. Views of the harbour and lighthouse are fantastic and there are super dining options a few steps away. We throughly enjoyed our stay and would highly recommend.

A perfect location at the picturesque Venetian harbour in old town Chania. Comfortable, cosy hotel. Helpful and friendly staff. Descent breakfast. Special thanks to the Cretan-Serbian girl Anka at the reception.

This hotel is in the absolute best location in Old Town Chania putting you in the center of all the action and the best views whether you like people-watching or staring at the sea. The room decor and amenities were definitely among the best I have seen. Everyone on the staff was cheerful, courteous and always going the extra mile to make our stay memorable. The breakfast spread was amazing too. We had an early check out at 4 AM and they made sure to send us off with a packed breakfast which was a pleasant surprise. The closest parking spots are a short stroll away but we didn't mind it at all because you can enjoy the beautiful views of the lighthouse or take in the charming narrow streets and pet the cats on your walk from your car. We would definitely stay here again to be in the heart of Old Town Chania and explore the countless beaches and eating spots along the coast.

Amazing location. Can’t wait to return.

Fantastic stay- I was there for a week. Professional, welcoming and courteous team. Great facilities - all is in great condition and well maintained. Prompt, helpful service. The breakfast is exceptional- buffet options and some a la carte selection. Team put great effort and thought into making our stay comfortable and enjoyable! Would highly recommend and will stay here again.

No complaints.

The hotel had lots of charm & elegance with a modern twist The staff were absolutely delightful & obliging. We could not fault the staff nor the hotel location & room

Great rooms and location

Absolutely marvelous building, room and accomodations. Wonderful, kind and helpful staff.

The property and the rooms are beautiful, the breakfast they offer has a lot of variety and was delicious. The only thing to note, because it’s in an older building you can hear a lot of stomping if you have rooms above you. One night it was extremely loud while we were there. Also another thing to note, they do have an elevator but it’s only once you walk up a steep flight of stairs to get to the first floor. So keep that in mind if you bring heavy luggage you will need to bring it up 1 flight up steps.

This is a lovely hotel in a perfect position on the harbor. We had a room with the harbor view and balcony and absolutely loved it. A lovely refurb of an old building. Great restaurant advice from the team - we ate at their recommendations several times. Only minor improvement opportunities if I had to be critical - its a big room, could have fit a king size bed easily instead of the queen and the bathroom sink has an auto on off so hard to get consistent running water at the right temperature. Definitely not deal breakers!

Great staff. They are very nice and accommodating. Location was great. I definitely will be back.

Awesome room and location, would highly recommend. Great staff and perfectly located in old port.

Lovely hotel