Overall Ratings & Reviews Holiday Inn Express & Suites RUSSELLVILLE by IHG, an IHG Hotel

Everything

Room was clean. Breakfast was great. Would stay again

I opened the fridge in my toom and saw a roach scurrying out...i was not happy.

We asked for a ground floor room we were given 3rd floor, also asked for handicapped room and wasnt given one. Then when we got into bed, both beds the sheets were still damp. We ALWAYS stay at this hotel only when in the area but this time it wasnt the greatest of times. The nightly hotel clerk hes always very friendly.

i would recommend

Ac did not work in room front desk made aware

Could have been a 5 star if not for the receipt for my payment that was tucked partially under my door. The receipt clearly displayed my name and address on the top and was accessible for anyone walking down the hallway to pick up. This type of information SHOULD NOT be divulged to anyone without the need to know. This is a security breach in my opinion and whomever left the receipt on the floor should be held accountable.

Clean, quiet, close to restaurant plenty of parking with a trailer

Very nice hotels for one night stay. Has all restaurants close by which makes it very convenient.

Location and excellent room and overall conditions. Staff is outstanding and friendly

I do not remember two of the employees names, but they were awesome. We had a couple special request. They always did everything they could do to accommodate them. Will be staying there again in October specifically due to the employees.

Property appears to be fairly new. Quiet even tho my room was close to the elevator. Am checkout staff went over and beyond to help me retrieve an item. Comfortable bed and space.

Clean, comfortablecrooms, helpful staff

Good price and clean

The rooms are spacious and have many upgraded amenities like a rainfall shower head, Central heat/air and generous luggage benches built in. The beds and pillows are comfortable Nice breakfast room as well. We enjoyed a luxurious stay for an excellent price!

Very clean with friendly staff. Highly recommend.

Room was clean and functional. Many outlets, shelves for luggage.

Beautiful facility, friendly service, clean room

Two thumbs up

Great stay