We stayed in a basic room with no air con or fan provided. It was so hot and when we opened up the windows for air, it was over the car park with both road noise and an extractor unit. We had little sleep. The bathroom is extremely compact and I had to ask for a hair dryer. The upside is it's location is great. And breakfast was nice.

Staff, location and breakfast first class. Hotel itself is in need of a refresh in the rooms - mentioned by other guests - but overall a very enjoyable stay

Hotel very dated. We had a garden room, which sounds good however was disappointing! Would have been nice if the gardens had be attended too, but there were overgrown trees and lots of weeds. Patio area outside the door was a nice touch, again not maintained. Breakfast was really good and nice views of the cathedral from the bar area. The weather was warm and not much seating area outside, although there was lots of room.

I think the location of the hotel is excellent a couple of minutes walk and you are in the old part of Lincoln which was what we wanted as we were going to an event at the Castle. We have stayed here before a few times but in all honesty I think the hotel is starting to need a bit of a revamp in the bedroom and hotel corridors especially. That said our room was clean the breakfast this morning was good with plenty of choice available, and the staff were really friendly and pleasant.

Good breakfast buffet. Nicely refurbished restaurant. Rooms a bit tired and could do with a refurbishment together with air conditioning or a fan

Location great and a decent car park staff were very helpful and friendly

The hotel is outdated and in a very poor state of decor. Paintwork old and flaking,windows filthy, carpet not even hoovered, superior double costing over £200 was appalling. Two single beds shoved together and not even joined, sink plug stuck in down position, had to lift out to get it to drain, sink cracked, toilet seat loose, bathroom flooring cracked...and so on. Breakfast booked but nothing available, kept having to wait for items to be fetched and cooked, staff very slow indeed. Overall worst hotel we have stayed in for that amount of money (and several other guests said exactly same at reception when checking out). Would NOT recommend this hotel.

Lovely stay at the hotel.

Disappointed with overall stay. Decor is peeling and unmaintained, including furniture, doors and wallpaper. TV doesn't allow Netflix or Disney Plus and just has basic channels. Shower wasn't clean and water goes all over the bathroom. No anti bac soap to wash hands with.

Great location , ticked all the boxes for our 2 day stay in Lincoln with plenty of parking .

Great location for the cathedral and castle. Very helpful staff at reception and the bar area.

In a central location close to the Cathedral and Castle. The bedroom was spacious and comfortable. The breakfast was excellent with a full choice served conveniently early from 7. Our stay was adversely affected by the inadequate plumbing. The WC didn’t flush properly and the temperature control was faulty- set too hot to use. The air conditioning system didn’t work. Reported to staff without any discernible effect.

Think the rooms could do with up dating apart from that it was good

Very friendly helpful staff, excellent location and lovely views of the Cathedral. Our room was clean and bed was comfortable but a view general maintenance jobs made it look a little tired. Edge of windowsill had fallen off and the surface of the bath had seen better days. Coupled with worn furniture and a balcony which needed a good clean lowered the quality of what could have been a five Star stay.

Dated, unclean. Needs updating. Very tired. Friendly welcome staff

Stayed here for 1 night in a triple room. Even though the room is ready for a bit of a refresh it was very clean and very comfortable. The hotel has nice areas for for a drink or something to eat or just to relax. The staff are very friendly and make you feel welcome. The breakfast was amazing.

Good all round excellent location

Good location, fairly large car park,for which you are charged £7 a night ,(which i don't agree with) the breakfast is good, and plenty of choice, the general feel of the hotel is a little tired, which is a shame. rooms ok but feel a bit neglected, but clean enough, would use again if staying in Lincoln

The staff at the hotel are wonderful and are always welcome to great you. The breakfast is lovely and plenty of choice. The evening meal I had with them was okay, starter and sweet were fine, main course was a little bit dry and I told them about a so they refunded me on that item. Ithink they have only one kitchen catering to all and they were also catering to a large wedding party that night, No problem,I got my bill adjusted accordingly. Lovely hotel with wonderful views of the Cathedral, just needs an update on the rooms to bring them to pine furniture and tubular steel furniture, painting around winerssill and a clean windows policy from a good external window cleaners and you are ready to go into inviting long term guests 3 or 4 days stay who would love to look around Lincoln and all its historical background.

The decor and furnishings were quite poor, broken light fitting, cracked bath panel, damp patch on ceiling, just generally quite poor and in need of maintenance.