9.4
Exceptional
From 948 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.2

Traveler Reviews JL Hotel by Bourbon

Number of reviews per page
20
40
Top reviews
Yasmin
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Liked the freshly squeezed orange juice. The carrot cake and cornbread was very good. They should have a made to order egg station. Only 1 elevator was working. Tour booking conveniently located in the lobby. Highly recommend the Rafain show and dinner
Clarissa
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This is a great option for a hotel in Foz do Iguaçu. Staff are friendly and accommodating, the room has all expected amenities, and breakfast is amazing.
Jose
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

This is one of the best of its class hotels in the area.
Xiang
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The hotel is quite noisy even at late night being close to a big shopping mall and main streets. Towels were missing on our first night. They don’t provide many towers. In total two shower towers and two face washing towers. The room is clean but old. All the power outlets are 220v. Asked for converter but they don’t have. No electrical kettle for hot water. Overall a little below average experience.
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Gary
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The staff are very helpful and the breakfast was really good.
Silvia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The location, cleanliness and staff are great! In front of the best shopping mall in the city.
Verified traveler
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

PROs: - location was infront of a mall which was nice. - breakfast was nice with hot and cold options - room was clean CONs: - No microwave in the room, and they do not warm your food in the kitchen based on some internal protocols. So if you have infant food or special diet and carry your food with you, you are on your own! - no freezer to keep your food. Their kitchen will ABSOLUTELY NOT keep your food. The mini fridge has a tiny freezer compartment in the upper right corner for one small container. - no kettle or tea/coffee provided in the room. No complementary water. - gym equipment unsafe and broken - location is 30 minutes away from the brazilian side of the fall, border to cross knto Argentina and the brazil foz airport. Cost of uber is roughly 40-45 real each way. Taxi os much more expensive ~120 real.
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Peggy
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Everything was excellent from check-in to check-out. Room is comfortable , good quality sheets and pillows. Gym is clean but the machines need some maintenance and WD-40. Pool clean and warm. Nice tables and lounge chairs. Decent breakfast and dinner options. Location is best suited for business or shopping since it’s at least 30 minutes from the Iguazu Falls. There’s a convenient shopping mall across the street. Suggestions for improvement: Use better quality toiletries and put a coffee maker in the room. That’s all; thanks.
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Aswin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Very nice hotel, nice, clean and neat. Good breakfast.
KYRIAKOS
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

nice room and good breakfast
Paul
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Modern facility with good location across the street from an upscale shopping and dining mall. Clean, comfortable room. Excellent breakfast buffet.
Jenny
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Very good location, shopping mall is just crossing the street so many food options in the area!
Laura
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

I liked the hotel. The location was good (right across from the Mall). The pool was excellent as was the food we enjoyed (burger & fries). The gin and tonics were EXCELLENT. What I didn't like about the hotel is that when you left the room the electricity turned off. That meant, if you left your cell phone to charge - it didn't charge. That also meant the AC turned off and you always returned to a hot stuffy room. One other thing. Our check in took FOREVER and I accidently left my photos/videos on the front desk. We were there for 24 hours and they never bothered to let me know I left my items on the front desk counter. I didn't catch it until the next day AFTER we checked out. Our guide was nice enough to call the hotel and figure out I had left them there. Our other guide was nice enough to go by and pick them up. Was rather disappointed that the hotel didn't return the items. FYI, my friend and I were in 10 physical photos, so it wouldn't have been hard to figure out who we were.
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Courtney
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Clean, modern, good pool area and many restaurant choices in the shopping centre just over the road.
Derek
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Good hotel.
CECILIA
icon-with Partner
with Partner
6.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

For international travelers advice, There have no English speaking staffs, It no easy to communicate. Facility clean but not updated , no USB for phone charge ,you have to bring 110 v adapter from 220 v outlet. Taxi to airport are convenient in front of door .
Mary
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

We had originally booked a hotel in Argentina with Hotels.com which we found out was closed when we arrived at the abandoned hotel. 😡. So, we scrambled to find a hotel for New Year’s Eve. When we arrived at the hotel, they upgraded our room. The breakfast was fantastic which included fresh seasonal fruits. The hotel was located across the street from a mall. The mall had the best food court I’ve ever been to and the prices were 1/3 of the food in Argentina. The mall also had a huge grocery store. The pool area was lovely. The restaurant in the hotel was great and not overly expensive. The hotel had a New Year’s Eve party but unfortunately due to our late booking, no tickets were available. But the hotel directed us to the downtown area which was about a mile from the hotel which had some amazing steak houses which again were a fraction of the meals in Argentina. The staff was friendly and helpful. Our out of business hotel in Argentina was a blessing in disguise because we would never had stayed here. It was my favorite hotel out of the five hotels we stayed in during our two week visit. Crossing the border can be a little time consuming but we had no issues. This would be my first choice on my next visit.
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george
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Right in the heart of Fox do Iguazu. Clean and the staff speaks at least 3 languages. Great value. Comparable to Hilton but probably even better.
Alicia
icon-Leisure
Leisure
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

We had such a great stay at JL! You can’t go wrong booking here. The room and grounds were clean, I felt very safe, there is a shopping mall and grocery store nearby. The restaurant was very good. We had dinner, but the breakfast buffet also looked delicious with lots of choices!
Mladen
icon-Leisure
Leisure
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Everething went by as we expected.
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