Overall Ratings & Reviews Hotel San Fernando

Made me feel like I was at home in CDMX! The staff are very friendly and got us checked in early. The bar has great food and all around good vibes. Will definitely be back!

Stay was not great overall. A lot of issues with getting our room cleaned daily which was very frustrating. Contacted the hotel straight after the stay and they never came to any conclusion/replied. Really disappointing customer service and would not stay again as a consequence.

Amazing, beautiful hotel in wonderful location with friendly staff. Walkable to so many great shops, bars, museums, and restaurants. The nearby park is beautiful. My one complaint would be that there is not AC and I could see it getting hot especially over the summer. I would definitely return.

It is in an amazing location, within walking distance of the park and restaurants. The hotel had big, spacious rooms. I loved the hotel staff, who were very friendly and welcoming.

I love this little hotel and what Bunkhouse Group has done with the property! We didn’t realize there was no elevator when we booked the top floor terrace room with a lot of luggage.

This is a very cute full of charm hotel in an amazing area. The staff is very friendly helped us with some very heavy luggages (there is no elevator) and the room has everything you need and is huge. It was a bit noisy but that’s because we were on the first floor overlooking the street and there is a restaurant on the first floor. I’d definitely stay here the next time I’m in Mexico City.

Such a great stay beauitful space and lovely staff, thank you

Lovely staff

Hotel San Fernando is beautifully decorated, great location, and the service was excellent. Front desk was super helpful and friendly. The only thing I’d change is the room temp- there was no AC only a small fan, and we found ourselves too hot in certain parts of the night - a few degrees cooler and it would have been perfection

We did enjoy our stay at HSF however, we felt pretty cheated in the beginning of our stay. I booked (prepaid) this hotel and selected the Terraza suite for our anniversary trip. According to their floor plans, the rooms looked pretty spacious and comfortable. The room we were given was anything but spacious/comfortable. This "room" really shouldn't even be rented. It felt more like a break room or large storage closet with a bathroom. The front door was a glass metal gate which the lock was keyed on both sides (pretty unsafe in the event of an emergency.) Size wise, this room is definitely not equipped to hold 2 people comfortably. Either this room was left off of the floor plan options or they are not to scale because I couldn't find this layout on the website. After 2 days in the room, I requested a swap and the hotel accommodated which made the rest of our stay pleasant. But that Terraza "suite" is certainly not a suite and really should be removed from their room portfolio or at the very least rented at a significantly reduced rate. Some other notes: -no elevator (hard to find that detail on website) -not all rooms have A/C -no room phones, all communication to front desk via What's App or in person

Amazing location, very safe with dining everywhere, quaint area. Water in room would vary from warm to hot and the cable TV wasnt working but thats not why we were there after all. Staff went above and beyond, great hotel and would stay again

Awesome hotel, perfect leafy neighborhood, but the best asset is the hotel staff. Super friendly and willing to speak in Spanish/English. You will love it here….

Location was great. Staff was nice, mainly interacted with the server and he was great. No elevator, so prepare for that. No AC, which wasn't as big of deal as I thought. We had a room facing the street and my big issue was noise. Biggest issue was a truck delivering potable water came every morning at 1-130am. It was loud and took over 30 mins to finish. If you're looking to rest and relax, this hotel is not for you.

The staff were exceptionally kind & helpful! A super good feel to the place

Great hotel, incredible location, comfortable rooms. Note there is no elevator.

I liked this hotel and enjoyed my stay. Warm. Classy.

The building is beautiful, and the rooms are simple but lovely. We stayed in the terrace room, which was great but right next to where breakfast is served, which meant music and prep for service began every morning at 7am. The hotel is also not accessible, so it is a long walk up the stairs to get to the upper level.

Wonderful

This hotel has so much character—so colorful & vibrant! We enjoyed the rooftop breakfast & welcome cocktail at the bar. Staff was wonderfully kind & helpful.

Hotel Fernando is a wonderful and cute boutique in the chic Condesa neighborhood. The hotel has a nice charm, and the morning breakfasts on the roof are a great touch. Our one complaint is that there is no air conditioning or elevators — so be aware while booking in the summer months.