Polo Hotel Fazenda

Explore Polo Hotel Fazenda
8.8
Very Good
From 62 reviews
Cleanliness

9.0

Room Comfort

8.6

Service and Facilites

9.0

Traveler Reviews Polo Hotel Fazenda

Number of reviews per page
20
40
Top reviews
C
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

This place was incredibly clean! Brazil is already very clean, but this place is perfect for anyone with OCD. They are constantly cleaning and it's really spotless. The food was also amazingly good, with good portion sizes, despite the high prices. We were truly impressed by the quality. In addition to that, the property itself is huge, with so much to do, to see and to experience. Truly outstanding. Unfortunately, we were frustrated by the reception staff and their inability to agree on things. Each person would say a different thing and they were definitely not able to own and solve our issues. In particular, even though they confirmed that there was a free laundry service, we were unable get anything washed because the receptionist had a different opinion on the matter... They also don't even have a working phone (apparently the owner doesn't care about fixing it) so you can call them all day and no one answers. And their availability on online platforms is not representative of their actual room availability... The only way to reach out is by WhatsApp text (not even call!), but with a number that's not the one you find on the internet (the right one ends with 4199). We also had issues with the payment and some nonsensical decisions they made. Overall, if you're lucky to avoid these issues, this place is truly exceptional.
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sean
icon-Leisure
Leisure
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Amazing area, with super helpful and friendly staff. The food was excellent and somehow the time spent was even better. Tranquility.
Guilherme
icon-Leisure
Leisure
10.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

It is a good option for staying.
John
10.0
/10
Reviewed 178 week(s) ago

Expedia Group verified review

The staff went out of their way to accommodate me. I arrived late and Johnathon was extremely helpful and even made me a sandwich and snacks. The property is vast and beautiful with some on property wildlife and a brook. Beautiful!
rosimeire
icon-
10.0
/10
Reviewed 376 week(s) ago

Hotels.com verified review

I booked this for a family member, and they said it have great customer service and staff is very friendly,
Darryl
8.0
/10
Reviewed 486 week(s) ago

Hotels.com verified review

A good quality, cheap hotel, relatively close to the airport.
Paula
icon-Friends and family Family
Friends and family Family
2.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

O hotel é tão ruim que ficamos assustados quando chegamos. Parecia motel de estrada americano para tráfico de pessoas. Estávamos com nossa filha de 5 anos e tivemos que dormir com a arma embaixo do travesseiro. O hotel é pessimo, o banheiro nojento, assento de espuma. Tão sujo que dormimos de roupa para não encostar nas roupas de cama. Parece uma espelunca e com certeza funciona para fins ilegais pois nem viram nossa filha se fosse tráfico de crianças ou abuso nem iam saber. Um Terror
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Gustavo
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Bom Custo x Beneficio, Equipe muito solícita.
FATIMA
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Boa tarde, local de muitabpaz, cafe da manha as iguarias otima, porem o cafe precisa adaptar um bdnho maria pq estava morno, gosto de cafe brm quente O banheiro precisa de duchinha higiênica para mulhereres Obs; quanto o local, nota 10, a paz, os funcionários educados, tudo limpo, Parabéns
JOAQUIM
icon-
6.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Não gostei: acesso horrível; café servido somente a partir das 8 horas e muito simples para o preço da diária (250,00); tudo muito caro: uma garrafa de cerveja custar 30 reais!! Um litro e meio de água, dez reais!!! E vc fica preso porque é zona rural! Não recomendo.
luciano
4.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Café da manhã precisa melhorar
Ricardo
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Lugar lindo, funcionários super prestativo, agilizaram café da manhã e fizeram muito para ajudar eu e minha família na viagem.
RAFAEL N
icon-
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Espaço excelente para relaxar!
HUGO
icon-
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Equipe extremamente atenciosa e disponível. Instalações muito boas. Vale à pena.
Luiz Paulo
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Foi incrível nossa estadia no hotel. Tudo extremamente limpo, os funcionários são todos educados e prestativos e vale ressaltar como a comida é deliciosa. A cozinheira Amanda, além de uma ótima profissional, é uma excelente pessoa. Em breve voltaremos, com certeza!
Cláudia
icon-
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

As acomodações são bem limpas e arejadas, funcionários bem educados, o café da manhã é muito bom, foi uma ótima experiência, o hotel é cheio de lugares deliciosos para se relaxar. Super recomendo a estadia!
Roberto
icon-Friends and family Family
Friends and family Family
8.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Excelente localização , tudo em ordem , bem limpo
Daniel
icon-with Partner
with Partner
8.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Lugar agradável com piscina climatizada, bastante área arborizada, área de jogos e café de manhã excelente.
daniela
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Fizemos uma conexão em Campinas e aproveitamos para descansar aqui com nosso bebê, foi sensacional.
Jessica
icon-with Partner
with Partner
10.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

Hotel maravilhoso, atendimento excelente dos funcionários. Ambiente super limpo, contato com a natureza e com os animais , café da manhã super delicioso, piscina e a hidromassagem perfeito, Lugar de muita tranquilidade . Meu marido e eu adoramos, queremos voltar com certeza.
Number of reviews per page
20
40