Room and hot tub are ok. We are 3 people in one room, only two sets bedding, we need to setup the third one by ourselves! The food is not our favorite, both dinner and breakfast!

Very traditional Japanese Onsen Resort. We had a private onsen in our room. It was wonderful. Food is great if you like Japanese food.

Cleam room

Very cool authentic experience

We loved the private onsen in our room.

Room was well maintained

Amazing onsen, kind staff and beautiful location.

Staff is awesome very helpful, food is ok and accommodation is ok too.

Staff was amazing and went above and beyond to help us during our stay

Clean, beautiful room, friendly staff. Great outdoor onsen. Private onsen is clean, nice, and loves that it looks into nature; though aesthetically a bit basic (looks like a hot tub). Breakfast and dinner were fantastic. Beautifully presented, tasty, and hearty. That said, dinner was too much food and wished there were more vegetables/fruit!

This place was amazing! The staff were all so friendly and helpful. We opted for the full dinner and breakfast with a hot spring bath in the room. Everything was incredible. The food tasted fantastic and the bath was lovely and spacious with a beautiful view of the woods behind the hotel. I highly recommend this place to anyone seeking a relaxing ryokan experience.

The hotel is a wonderful oasis in Hakone, very quiet and serene. The rooms are comfy, it has a toilet, shower and an onsen. Theres also a public onsen which is beautiful and the restaurant is in both the main building and the annex. Theres free drinks at certain times, you use the yukatas provided, so many amenities. Great stay

Special to have an in-room onsen, glad we got to experience Hakone for 48 hours!

Everything about this place was as described. From the room, amenities to the staff. We stayed as a family of 3 and the meals, room & onsen were perfect for our one night stay. Highly recommend.

Private onsen was great. The crab dinner set I ordered together with the room exceeded my expectation

Yes

Excellent service and hospitality. Clean and spacious room, the dinner and breakfast inclusions are highly recommended

Everything was clean and lovely

Room was amazing, service was impeccable and the food was absolutely delicious !

One of my best experience ever. Great hotel, private bath was amazing. Staffs were helpful. Food was amazing, great location especially if you have a car. Room was spacious and comfortable. Highly recommended.