This wonderful small hotel is located on a quiet street five minutes away from Piazza Napoleone. It is in a historic building and has a lot of character. The bathroom is very modern and had a good selection of toiletries. The staff is super friendly and welcoming, they serve a great continental breakfast every morning. You can walk to all the places of interest easily, as well as to the train station and to the bus hub in Piazzale Verdi. I would definitely recommend this hotel and would happily stay here again !

Loved our stay here. Lucia was lovely and so helpful. Bed was comfortable.

We enjoyed our stay of 2 nights very much.

No problem checking in after dark. The laundry that was advertised was full of dirty linens. The kitchen was full of half empty food boxes. The remnants from that day’s breakfast were still on the sideboard. The next morning, a large amount of the very old gap filler for the roof and dust had fallen into our bed. Yuck. Alternative accommodation was found for us at another B&B in town. Not a fan. Spoilt our experience of Lucca and B&B in general.

Easy checkin process, responsive staff, clean room, good breakfast and excellent location in historic Lucca

Perfect close to town sites and very comfortable king bed with single bed up a ladder above. Big bathroom which is rare in Italy. Host was so helpful with all our tourist queries.

Lucia & Alicia were simply a delight!! So accommodating and communication was perfect!! This is a great little spot inside the wall that offers everything in just a short 5 min walk!! Will definitely be recommending!! Thank you for a lovely stay!!

After a crowded day in Florence, our overnight in Lucca was restful and relaxing. The beds were very comfortable and breakfast was great. I would definitely stay again!

Lucca is quite compact once you're used to it and there are some good restaurants near. The room was lovely and clean and very good en suite. There was a bit of noise outside at night and the bed was very squeaky despite being new. Although we ultimately didn't use the kitchen area I believe it was possible. No email arrived with entry instructions which was very worrying. In the end we had to phone Lucia to get access when we were there. Breakfast was simple, very sweet Italian pastries, cereal, meats and cheese (but on the same plate which was a problem for this vegetarian) and could've done with some fruit. No tea facilities in the room but this was possible from a coffee machine in the breakfast area.

Excellent vfm; quirky; easy walking distance for all the sightsin Lucca.

Was a great quick stay over for the concert. Clean and AC and comfortable. Very conveniently located to everything and quick walk to train station.

Lovely B&B in a beautiful old home converted and modernized to meet most needs. The breakfast pastries and the hospitality were exceptional. Highly recommend!

Lovely property. Easy self check in and friendly saff. Would highly recommend

This was a lovely place to stay in Lucca. Check-in was via a keycode entry, which can be a little annoying. This was especially difficult here for another guest I observed late at night when it was dark who couldn't see the small sign. Whilst I prefer a staff member to check me in, it was easy enough. The breakfast pastries were excellent, as were the staff there to help. I asked to use an iron for my shirt as I was attending a wedding and the wonderful lady offered to iron it for me! So great.

Excellent location close to train station and within the walls of Lucca. Excellent service- Lucia was an amazing host, and went out of her way to make us feel comfortable. Breakfast was excellent... pastries and cheesecake for breakfast was decadent.

This is quite possibly the best hotel experience we've had! The location is superb, the building and the room itself are spacious and beautifully furnished, and everything is sparkling clean. Above all, Lucia is an amazing host; she prepared us a great breakfast and gave us useful recommendations to visit and enjoy Lucca. Would definitely stay at Pergola House again!

We booked the roomn last minutes through Hotels.com website. Our booking time was 7PM，all booking procedure was smooth without warning we have missed the check in time. But we made paytment, the information showed the B&B's check in time is only until 6PM. It already too late for check in, The Hotels.com shows non-refundable, we contact both the website and host of the B&B, Hotels.com can not refund us, the host charge heft fee for opening door for us for our late check in.

This is the worst place we have ever stayed. The shower was horrible. Hardly any pressure and no shorter curtain or door. Our room was open at the top to the staircase leading downstairs so we heard all the noise from the common area. It was dark and small. No lift and a long walk upstairs carrying luggage. Not enjoyable at all. The breakfast was the only good thing. It was a great breakfast. Would not recommend this place at all.

Wonderful location in a beautiful place. They were very nice and friendly. The bathroom was new and immaculate and equipped with everything you need. The bedroom was a good size but a little older. Overall I had a great stay.

This was a wonderful place to stay. I was there five nights--longer than anyone else during that time, and I really saw and experienced Lucca. Puccini concerts every night!!! Lucia was very attentive and helpful. Room was larger than most that I've stayed in in Italy. Breakfast was mostly sweets and really delicious, although it could have more variety and protein, such as eggs and meats. I would highly recommend Pergola.