Overall Ratings & Reviews Welcomhotel by ITC Hotels, Race Course, Coimbatore

Inexperienced but willing Staff

We had a pleasant stay! It was excellent.

full menu not available in the bar, overalls stay was good.

Location of the property

one of the worst hotel. attempted to cancel my booking

Carpets in room needed olto be cleaned. Breakfast buffet was adequate but not special.

Very good staff. Helpful, professional and always quick to get the task done. The front desk folks are particularly awesome !!

Overall facilities are good. Value for money and located at prime location. Interior decoration is mostly covered with yarn and handloom design, it’s looking amazing. Food is delicious and service is very prompt and professional. Gym and swimming pool faculty is good. Suggestion for improvement: 1)Rest room have transparent glass and screen provided. 2) Rest room door locks is hard to operate , so most of the time it’s kept open it’s affecting the AC cooling and hygienic. 3)Only one common door for bathroom and toilet. 4)Shower water is hot even kept slow. No regulate for hot water.

Property was centrally located. Buffet had good choices, but staff was slow to have all options ready to serve at the start time of the buffet

Perfect location, excellent room with large, comfortable bed and everything cleaned to a high standard. Good a/c and wifi. Lovely restaurant, with very good food choices and a high quality of professional, friendly staff (particular mention to Alice from Mizoram :) Negatives: No mattress protector!!!! This is inexcusable and dirty in a hotel of this size & turnover. Rang down to reception to get another sheet, but after an hour I had to chase it up by going down myself, only to stand behind two guests checking in VERY SLOWLY for 15 minutes. Staff need to be more responsive to guests’ needs.

Good and comfortable

great location and comfortable stay

Very nice hotel to stay. Great food options and lovely hosting by the staff

I hv stayed here many times. Efficient in all respects. Food little choice.Restaurant service n choice of food can improve Good business hotel

Very nice property to stay in. Loved our stay with two kids

Restaurant staffs are not much friendly and smiley. Front desk and securities are nice. I feel this hotel missing ITC standards.

Wide range of breakfast options, clean and comfortable rooms. Highly recommend this place.

Great Hotel. Good rooms. Quite secluded from the noise and traffic.

Excellent hotel. Rooms are very quiet, clean and comfortable. Hotel staff are very friendly, and helpful. Food at breakfast is very good and lots of variety. I would recommend.

Completely rundown garbage