n***n

5.0

/10

Reviewed 2 week(s) ago

The room was too small. The staff were rude, and there was no parking.

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Accommodation's Reply

18 Jul 2026

Thank you for choosing KLY Boutique Hotel. We sincerely apologize that your stay was not satisfactory. We are especially saddened that you booked our hotel despite your dissatisfaction, as all room information was clearly displayed on the booking page. Regarding parking and front desk services, we understand that you agreed to park on the sidewalk to minimize time and inconvenience. Please be assured that our front desk staff strictly adheres to sidewalk parking regulations. We will do our best to ensure a more satisfying stay on your next visit.

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D***g

9.4

/10

Reviewed 7 week(s) ago

We went at midnight and got stuck in traffic for a long time because there are many bars around and lots of taxis, but during the day, getting around is fine.

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Accommodation's Reply

14 Jun 2026

Thank you for choosing to stay at KLY Boutique Hotel. We hope you will have an even better experience next time.

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NGUYEN L. H. P.

8.5

/10

Reviewed 42 week(s) ago

Near the center, easy to find. Bed is a bit hard. Room is okay, adequate amenities. Booking on Traveloka sometimes has better price than booking directly at the hotel.

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2 people find it helpful

Accommodation's Reply

06 Oct 2025

Thank you for sharing your experience. We are glad you enjoyed the location and facilities. We will take note of your comments about the bed to improve. We hope to see you again on your next stay!

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Pham T. T. H.

8.5

/10

Reviewed 46 week(s) ago

The room is spacious, the bathroom is a bit small and smells a bit

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6 people find it helpful

Accommodation's Reply

15 Sep 2025

Thank you for your feedback. The hotel will consider improving the restroom to provide you with a better experience next time.

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T***y

8.5

/10

Reviewed 52 week(s) ago

The staff are very nice and enthusiastic.

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2 people find it helpful

Accommodation's Reply

27 Jul 2025

Thank you for your positive feedback. We are glad to know that our staff has left a good impression on you. This will motivate us to continue to improve our service quality. We look forward to welcoming you again soon!

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Le Thi T. T.

Leisure

10.0

/10

Reviewed 55 week(s) ago

The staff is friendly and enthusiastic. The hotel is located right in the walking street, so it's fun at night. The room is clean and ok.

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9 people find it helpful

Accommodation's Reply

27 Jul 2025

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P***c

Staycation

10.0

/10

Reviewed 55 week(s) ago

Fully furnished, clean and airy rooms

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2 people find it helpful

Accommodation's Reply

15 Sep 2025

Thank you for your satisfaction with the room facilities and space. We look forward to welcoming you back to the hotel soon!

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NGUYEN T. T. P.

Staycation

9.4

/10

Reviewed 61 week(s) ago

The hotel is right on the Western street, very convenient and clean. It is bustling when you step out the door at night. It is very convenient to travel.

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5 people find it helpful

Accommodation's Reply

15 Sep 2025

Thank you for sharing your positive experience. We are glad that the hotel and location were convenient for you. See you again on your next stay!

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T***y

8.2

/10

Reviewed 78 week(s) ago

Location right on the walking street, many restaurants, near the Perfume River and Trang Tien Bridge Parking at Century Hotel costs 50k Facilities are too old. The toilet smells musty

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7 people find it helpful

Accommodation's Reply

17 Feb 2025

Thank you for sharing your experience while staying at KLY Hotel. KLY is very happy that you chose us as your accommodation on this occasion. We hope to welcome you again next time. KLY sincerely thanks you and see you again!

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P***g

Staycation

9.4

/10

Reviewed 97 week(s) ago

Clean rooms, nice location right on the walking street with lots of shops and restaurants

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7 people find it helpful

Le Phuong B. Q.

9.1

/10

Reviewed 182 week(s) ago

Phòng có hơi ẩm và có mùi ẩm khó chịu. Tuy nhiên chủ khách sạn rất dễ thương và tận tình hỗ trợ khách. Khách sạn nằm ngay khu phố Tây nên buổi tối nhộn nhịp

8 people find it helpful

Ngan H.

9.7

/10

Reviewed 272 week(s) ago

The room was a bit small but nice, clean, located right on the walking street so it was quite crowded. Unfortunately I booked late so I couldn’t book all 3 nights here. Next time I come to Hue, I will definitely stay here again 🙂

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13 people find it helpful

Accommodation's Reply

11 May 2021

Hotel Thank you for your feedback. Hope to serve you in the near future.

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Tran T. V.

9.7

/10

Reviewed 278 week(s) ago

Excellent clean 🥰. Cool.

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6 people find it helpful

TranLanAnh

9.7

/10

Reviewed 280 week(s) ago

Enthusiastic reception, cute, clean rooms.

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8 people find it helpful

Accommodation's Reply

16 Mar 2021

Hello Lan Anh, Thank you for choosing our hotel when stopping in Hue. Her satisfaction is a great motivation for the Hotel as well as the staff to be more and more perfect. We look forward to welcoming you back in the future. Wish you good health and success. Best regards, Beaulieu Boutique Hue

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Bateau H.

9.7

/10

Reviewed 302 week(s) ago

Place was clean, convenient location and front desk staff Merri was friendly and professional. I would highly recommend and revisit!

5 people find it helpful

Ngo T. H.

6.6

/10

Reviewed 302 week(s) ago

The room is not clean, the smell is bad from the toilet, there are flies and mosquitoes in the room

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7 people find it helpful

I Nyoman Y.

9.7

/10

Reviewed 311 week(s) ago

If you visit Hue this hotel is the best choice, luxury amenities

8 people find it helpful

Tran T. H. H.

8.5

/10

Reviewed 312 week(s) ago

Nice staff, the room is quite small but clean. The location is near walking street.

2 people find it helpful

Phan T. K. T.

Family

9.7

/10

Reviewed 361 week(s) ago

Hotel staff are very enthusiastic and friendly. Triple room is also quite good. However, the toilet is too small. Breakfast is not very diverse. It is convenient in the center, so it is convenient to go anywhere. Prices are very reasonable.

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2 people find it helpful

mac h. h.

9.7

/10

Reviewed 370 week(s) ago

The hotel is friendly and cozy. Central location.

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3 people find it helpful

Kly Boutique Hotel

Overall Ratings & Reviews Kly Boutique Hotel

8.6

8.6

8.1

9.1

8.8

Traveler Reviews Kly Boutique Hotel