9.2
Exceptional
From 184 reviews
Cleanliness

9.6

Room Comfort

9.2

Service and Facilites

9.4

Traveler Reviews Real 1900

Number of reviews per page
20
40
Top reviews
Jaime
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff, front desk lack of service. Place is to noisy late at night sound like moving kitchen stuff and employees talking to loud. Mornings, the same thing 5:30 in the morning to much noice to keep sleeping. Only good thing was the housekeepers, very friendly and nice room cleaning. Bar, I tried to go and was not available, ruined my date that night. I come to town twice a year and stay in a different hotel. Afther this I'm going back there next time.
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Nancy
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The hotel is Beautiful and very very clean. The terrace is beautiful. I didn’t like that I was charged extra for my 14 year old ( he is still a kid and was charged extra ) . The gym can do better . They didn’t have many options, only 3 cardio machines . A few weights options would be nice so guest don’t pay for gyms outside the hotel.
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javier
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Great place
Edgar
icon-Leisure
Leisure
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Safe clean, good food
Carlos
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Todo
Mayra Elizabeth
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

The location is great, really walkable. The self parking was different from what I'm used to, but not inconvenient. Overall good place to stay. Recommend.
Otoniel
icon-Business
Business
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Best place ever
Eduardo
icon-Family
Family
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Very clean, super close from downtown good food. The only thing bad was the parking that is not attached to building and you need to call the front desk so they can open the door, other than that everything was great.
Nadia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Excellent customer service. Very clean and safe. The food was great.
Jose
10.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

The hotel was better than expected, really clean and had all the comforts of a hotel in the states, excellent stay. The staff was really nice and helpful.
Eunice
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Excelente todo fluyó como yo esperaba mil gracias mi 2nd estancia 👍
Jhovanny
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

Nice place
Roberto
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

Is amazing and very good food, close by the town
Roberto
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

The place is beautiful and everything is very close.
Mark
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

We checked into the property on 12/15 there was no hot water in room 207. We asked to have someone check they told us they had to light the boiler. 12/16 we asked again for hot water for showers or change of room. Needless to say no hot water for bathing 12/17 on day of check out they would now send someone to room after we checked out to see. The other rooms had warm water, because we were traveling in a large group. Don’t waste your money on this hotel unless you like cold showers
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Brenda
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 123 week(s) ago

Expedia Group verified review

Everything was within walking distance of the hotel and super convenient. Staff was super friendly and nice! Enjoyed my stay.
Marisol
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 146 week(s) ago

Expedia Group verified review

Let me just say that I will definitely be staying here again. The location was great and I truly appreciated the fact that they had an elevator for my mom that is disabled. The cafe is very quaint and the Terrace is a must for dinner and drinks. The view from the Terrace is AMAZING!
Yubia A
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 184 week(s) ago

Hotels.com verified review

Excellent, the included breakfast is just the continental breakfast. If you want to have a breakfast meal you have to pay extra.
Efrain
icon-Leisure
Leisure
10.0
/10
Reviewed 214 week(s) ago

Expedia Group verified review

It’s convenient and close to restaurants,stores and transportation.
Veronica
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 223 week(s) ago

Expedia Group verified review

N/A
Number of reviews per page
20
40