The Grand Plaza Hotel Smouha

Explore The Grand Plaza Hotel Smouha
8.4
Very Good
From 145 reviews
Cleanliness

7.8

Room Comfort

7.6

Service and Facilites

8.2

Traveler Reviews The Grand Plaza Hotel Smouha

Number of reviews per page
20
40
Top reviews
Yositara
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The rooms are too noisy
Abdulla
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great
Michel
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Staff helpful, clean room and restroom
Andrew
icon-Family
Family
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Below okay experience.
Silvia
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Staff was so nice and helpful
Humzah
icon-
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Overall a great stay. Comfortable rooms and friendly staff. The only downside was some noise due to sports teams staying at the hotel, but it didn’t take away from the overall experience.
Ruksana
icon-with Partner
with Partner
8.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Clean room, very helpful and friendly staff.
Subramani
icon-Leisure
Leisure
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Excellent facilities, good upkeep and very courteous staff. Definitely recommended.
Ibrahim
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

In the over all experience it’s very good
Wafaa
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Staff is very good,the problems is:bed not comfortable,room has water smells not good, Louby disappears behind the a huge columns, Louby has smoking smell,so you can’t setting to drink coffee or to talk with your family and friends, They allowed to smoke inside the hotel it’s bad behavior.hotel lies on rush area always crowdy, Near mosque.no hair drayer (they said you have to ask),there’s no iron,no creamer for coffee.
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Aref
icon-Leisure
Leisure
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Great hotel, reasonable price, great amenities, not central but not far from important places either. Helpful staff. Overall a good experience
Ahmed
2.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Not good
Khaled
icon-Business
Business
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

The sitting area by the reception is not clean
Hany
8.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

It was a great experience, thank you for the professional staff.
Melanie
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

The staff were helpful and nice, they sorted us twin rooms instead of doubles (I made an error when booking) but the rooms could have been cleaner and the shower took a long time to drain. Our room was right by the mosque so was loud in the evening but it didn’t wake us up for morning prayers - although reminders do need to be made to other guests about noise as our room was right by the lifts and I was woken by kids running about and shouting whilst waiting for the lift at 00:48!! Evening dinner options were limited, the buffet meal isn’t worth the 650le but room service was a lot more reasonable but check the ingredients of the food as not all mentioned on the menu. Breakfast was good and the WiFi generally worked well throughout the hotel and rooms. I wouldn’t say it’s a 4* hotel though.
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Amin
8.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Not bad for the price. Some of the staff—especially the one helping with luggage—seemed more interested in getting a tip than actually helping. All the other staff were very professional.
nick
icon-Business
Business
8.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

good price
Tomas
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Friendly staff, but the rest was quite average for a 4 star stay.
Victor M.
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

The only part i did not appreciate was the fact that my fiance was not allowed to go to my room because we did not have marriage documents, aside from that everything was perfect, better than anywhere else i've traveled to..
pamela
icon-Business
Business
8.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

Clean and great breakfast
Number of reviews per page
20
40