8.7
Very Good
From 44 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.6

Meal

8.5

Location

8.5

Service and Facilites

8.7

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Traveler Reviews Muong Thanh Luxury Ha Nam Hotel

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Customer reviews
Nguyễn B. H.
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10.0
/10
Reviewed 49 week(s) ago
I have stayed at this hotel twice, the staff here are very friendly, enthusiastic, attentive, good service, the food is a bit small but delicious, overall OK. Hopefully in the future the hotel will have more rich and diverse food.
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Accommodation's Reply
19 Sep 2024
Dear Customers, Warm greetings from Muong Thanh Luxury Ha Nam Hotel! We are very pleased and happy to receive such wonderful feedback from you. It is a great encouragement for all the staff of the hotel. Hopefully, with such good impressions, the hotel will have the honor to welcome you again in the near future. Wishing you good health and success! Best regards! Hoang Ngoc Anh - Hotel Director
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B***h
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Business
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10.0
/10
Reviewed 59 week(s) ago
Friendly and enthusiastic worker
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Accommodation's Reply
26 Jun 2024
Dear: Dear customers, We would like to send you warm greetings from Muong Thanh Luxury Ha Nam Hotel! We are very pleased and happy to receive great feedback from our customers. That is a great encouragement for all hotel staff. Hopefully with those good impressions, the Hotel will be honored to welcome you again in the near future. Wishing you good health and success! Best regards! Hoang Ngoc Anh - Hotel Director
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nguyentaiphong
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Business
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10.0
/10
Reviewed 63 week(s) ago
Nice room. Clean. Enthusiastic receptionist. Very reasonable priceNice room. Clean. Enthusiastic receptionist. Very reasonable priceNice room. Clean. Enthusiastic receptionist. Very reasonable priceNice room
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Accommodation's Reply
28 May 2024
Dear: Mr. Phong, We would like to send you warm greetings from Muong Thanh Luxury Ha Nam Hotel! We are very pleased and happy to receive great feedback from you and your fellow members. That is a great encouragement for all hotel staff. Hopefully with those good impressions, the Hotel will be honored to welcome you again in the near future. Wishing you good health and success! Best regards! Hoang Ngoc Anh - Hotel Director
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Nguyen T. L.
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10.0
/10
Reviewed 64 week(s) ago
Vẫn luôn hài lòng với dịch vụ của Mường Thanh, các bạn nhân viên rất nhiệt tình hỗ trợ và tư vấn kể cả với những thứ mà ở khách sạn hiện chưa cung cấp. Thật sự hài lòng, cảm ơn các bạn lễ tân Ánh, Hiếu và 1 vài bạn nữa tôi chưa thể nhớ nổi tên, cảm ơn các bạn nhiều.
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Accommodation's Reply
21 May 2024
Dear: Ms. Linh, Please send warm greetings to Ms. Linh from Muong Thanh Luxury Ha Nam Hotel! We are very pleased and happy to receive great feedback from you. That is a great encouragement for the Hotel staff in general and Anh and Hieu in particular. Hopefully with those good impressions, the Hotel will be honored to welcome you and your family again in the near future. Wishing Ms. Linh good health and success! Best regards! Hoang Ngoc Anh - Hotel Director
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Nguyen T. L.
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10.0
/10
Reviewed 92 week(s) ago
Very great, nothing to complain about
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Accommodation's Reply
13 Nov 2023
Dear: Ms.Linh On behalf of all staff of Muong Thanh Luxury Ha Nam Hotel, we would like to thank you for choosing to stay at the Hotel. We are very happy and would like to thank you for your reviews about your recent vacation. We look forward to welcoming you at Muong Thanh Luxury Hotel in the near future! Wishing you and your family good health and success! Best regards! Nguyen Ich Hieu – Hotel Director
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nguyen d. t.
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6.4
/10
Reviewed 93 week(s) ago
Breakfast foods that cause an upset stomach may not be clean
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Accommodation's Reply
16 Nov 2023
Dear Ms. Thao, On behalf of all staff of Muong Thanh Luxury Ha Nam Hotel, I would like to thank Ms. Thao for choosing to stay at the Hotel and also deeply apologize for the bad experiences she encountered. We are always committed to ensuring food hygiene and safety when serving customers. We appreciate your comments and will strengthen product quality inspection and improve service to meet customer expectations. We look forward to welcoming you at Muong Thanh Luxury Hotel in the near future. Thank you very much ! Tran Thi Mai Phuong - Deputy Director of the hotel
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Nguyen T. H. H.
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8.5
/10
Reviewed 163 week(s) ago
The carpet in the room was not clean. Summer, but the hotel lobby does not turn on the air conditioner, so it is very hot. enthusiastic reception & staff, support me early check-in & late checkout, swimming pool for outsiders is very messy, no private space for hotel guests
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Accommodation's Reply
01 Jul 2022
Dear: Ms. Hoai! The hotel would like to sincerely thank Ms. Huong for her comments for the services of the Hotel. We will make more efforts to bring you great experiences at Muong Thanh Luxury Ha Nam Hotel in the near future. Hope to see you again in your next journey. Wishing Ms. Huong a lot of health, success and happiness. Best regards.
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Nguyen M. T. T.
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9.0
/10
Reviewed 164 week(s) ago
Good service, spacious and clean room as pictured. My room overlooks the bottom river, seeing the sunset at sunset is quite poetic. Breakfast is average, not very special. Overall I had a pretty great stay at Muong Thanh.
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Accommodation's Reply
25 Jun 2022
Dear: Ms. Thu Thao! Thank you very much to Ms. Thao for her valuable and good contributions to the hotel's services. We will work together to make more efforts to bring you wonderful experiences at Muong Thanh Luxury Hotel. Ha Nam in the near future. Hope to see you again in the next journey. Wishing Ms. Thao a lot of health, success and happiness. Best regards,
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Hanh N.
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8.5
/10
Reviewed 164 week(s) ago
I'm happy with receptionist. Room is clean and comfortable.
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Accommodation's Reply
22 Jun 2022
Dear Ms.Hong, Best regards from Muong Thanh Luxury Ha Nam Hotel! Thank you for choosing our hotel for your stay. The hotel and all staff are very grateful for your high evaluations about the quality of the hotel's services. We are very happy that our efforts have brought you satisfaction when you come to Ha Nam. Hopefully, with those good impressions, we will be honored to welcome you again in the near future. Wishing you and your family good health and success. Best regards, Ms. Thuy
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Pham V. D.
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Family
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6.0
/10
Reviewed 289 week(s) ago
Although the receptionist and staff are very friendly, the food is delicious. However, the rooms are sketchy, the air-conditioners are not hot, in general, they are not commensurate with the amount the guest room has to pay and are not in accordance with the introduction (5 *). Unhappy feeling!
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Tran T. T. H.
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Business
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5.7
/10
Reviewed 344 week(s) ago
- Attitude of receptionists disregarding guests too. Just rough and small, then look at the guests. See guests often? I don't understand it anymore. :) - Gas bed sheets dirty. Do not replace it with just another layer. Guest room 1108!
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Do Hong Y.
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Business
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10.0
/10
Reviewed 363 week(s) ago
Very friendly staffs. Great value for money. Great view.
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