Lanelay Hall Hotel & Spa

Explore Lanelay Hall Hotel & Spa
9.0
Exceptional
From 851 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.4

Traveler Reviews Lanelay Hall Hotel & Spa

Number of reviews per page
20
40
Top reviews
Vivienne
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Unfortunately we did not have time to fully appreciate
Petra
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

There was only one chair in the bedroom so nowhere for us to sit with a drink. Separate bedside light controls would be useful .Otherwise very comfortable .
Syd
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with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very , very nice place to stay- quieter hotel perfect for a relaxing getaway. Staff are very friendly and helpful there also and make you feel very welcome. Superb breakfast provided also, with great choice and the best products also. While here you must eat at Blok restaurant, it is an experience you must have if you are a Steak lover.
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Nikki
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

absolutely beautiful place can’t wait to go again 😁
Nigel
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Lucky to get a complimentary upgrade on our room. Room was superb, bed and pillows really comfortable. Staff were all extremely helpful, breakfast was freshly cooked and of a really high standard.
Gemma
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent
RICHARD
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Business
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great service, great hotel and excellent food
Andreia
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10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Amazing decoration, spacious room and great spa and swimming pool
Andrew
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with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Beautiful boutique hotel. Hard to know where to start, property itself is stunning, decor in all areas is excellent. On arrival reception staff were very welcoming and informative. Rooms are large and very comfortable. Bar is good, prices reasonable and excellent choice. Spa is well appointed. Fantastic evening meal in Blok restaurant, food superb, staff attentive, informative and friendly. Breakfast also very good, again staff were friendly, attentive and helpful. Overall, an outstanding place for a couple to take a relaxing break
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Marie
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with Partner
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Lovely hotel beautifully presented. Spa was a disappointment as couldn’t use the outdoor section and no seating area remained at time of use. Only access the pool which was cold and could simply stand in the water. Left after 15 minutes. Visited the bar as the restraint is closed on Tuesdays. Very slow service. Went through the entirety of the dinner service without a drink and food was not presented hot. Eventually received our drinks after a number of follow ups in Tim to take to the room. Clearly a staffing issue. Really blighted the evening which was to celebrate my partners birthday. Was so looking forward to our visit but unfortunately was left bitterly disappointed.
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Orla
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with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Lovely room and exceptional food. Staff were very friendly.
Hannah
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Parking
Lorna
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The breakfast was a disaster. I've got Celiac Disease and l told the lady servicing me that l was gluten free. She said she would get me some gluten free toast which l said thank you. I ordered the avocado & eggs on toast but after l ate my breakfast l released that l was given normal gluten sour dough bread. After l finished my breakfast she came over & asked if l was gluten free which l replied yes & she said oh with a worried look on her face. Me & my husband both said to eachother l think she served me normal gluten bread. There was another couple who was having breakfast & the lady was also gluten free & she got gluten free bread. I was very frustrated & upset that she didn't take me serious & couldn't even come over & apologise for what she knew she had done. Being Celiac is not a joke & now since returning home I've had stomach cramps & feeling very sick. Hopefully you can train all staff about this serious condition. Apart from the breakfast the hotel is lovely.
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Sam
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with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Amazing place. Beautiful decor. Dinner was outstanding and breakfast was lovely. Great service from every member of staff. Thank you for making our engagement so special!
Brendan
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Great few days at Laneley Hall
Anthony
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with Partner
4.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Booked an upgraded room and was given the disabled room. Asked to have a different room but they would not swap me. Hotel restaurant is beautiful presented and the food in Blok was superb. Staff in the spa were quite rude and did not provide me with a towel, suggesting I use a room towel?
karl
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Everything worked well and very attentive staff . Breakfast service and choice was excellent .
Daniel
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with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Brilliant stay, very hospitable and special shout out to the wonderful breakfast server. She went above and beyond, sorry we didn’t catch her name. She made it a great end to a lovely trip. Thanks all!
Rhian
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

We stayed in the
Gaynor
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

From start to finish it was a fabulous experience food glorious staff marvellous a wonderful luxury stay
Number of reviews per page
20
40