6.8
Pleasant
From 432 reviews
Cleanliness

6.8

Room Comfort

7.4

Service and Facilites

7.2

Traveler Reviews Chester Hotel & Conference Center

Number of reviews per page
20
40
Top reviews
Cory
icon-Business
Business
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

There’s a reason the price is cheap. It’s fine for short stays and if you don’t plan on hanging out long.
Jeannette
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was 91 degrees. We ran the AC at full power for 6 hours and the room only got down to 82 degrees. Pool is falling apart.
Luke
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Good except the TV was unwatchable after 30-60 minutes. The signal would be intermittent and eventually no signal at all.
william
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Just a tired hotel, the shower diverter was broken making the shower very difficult to use, the bathroom door was shattered, the carpets felt like they haven't been cleaned since the hotel opened. There were no linens on blanket or pillows for the pull out couch, took 2 trips to the front desk to get them. The breakfast was decent and affordable.
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Nancy
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The lock on the outside door was broken.
Ebun
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The rooms were dirty, the hallway had trash in it, the floors were sticky with visible dirt. The staff was super friendly.
SEAMUS
icon-Business
Business
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Building old and dated. Musty smell in halls and rooms.
Mark
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The carpet in the hallways and rooms smells. The person at the desk tried to find a room, and after three tries, we found one that didn't smell quite as bad as the others. The breakfast for $10.00 was no bargain and was pretty sparse. The three pillows on the beds were so thin that they equalled one normal sized pillow. The television control didn't work unless you were six inches from the t.v.. The staff in general tried to be helpful, but were greatly hampered by the facility. Oh, and I also got stuck in one of the antique elevators, until a workman showed up to help. Fortunately, it was only a minute as the guy was already coming to work on it. A sign would have been nice. Place needs a total upgrade.
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Linda
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Hotel staff were so kind and helpful. The pool area was awesome and it was a great experience.
Steven M
icon-Leisure
Leisure
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This dilapidated, dirty, smelly, property is NOT a 3 star property. The staff provide no customer service. No bar, no restaurant, breakfast is poor, no housekeeping during entire stay. Lamps broken in room. Shower barely worked.
Kevin
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This hotel sucks, this is supposed to be 9/10 stars hotel, how could you get it so wrong.
Darrell Sr
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room was spacious and clean.
Usman
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

NEVER EVER COMING BACK to THIS HOTEL. Better to sleep in car. Also they have same property with two names to fool travellers while booking. There was girl who was extremely rude and room stinks with bed bugs. Be careful while booking this. The sheets had blood on it. It was extremely dirty.
Kurt
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff operating the breakfast area were not
Rocio
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

So bad smell bad, dirty, smelled like raid they don’t change sheets, had pee in the bathroom towels smells food garlic, they charge 8.00 dollars for breakfast and on the website they say breakfast is included, the rooms have very old carpet old and smell bad had holes I need my money back i don’t stay in this hotel Horrible
chandra
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great location only issues I had was we had to pay for breakfast..
Theresa
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great property
Amanda
icon-Business with Children
Business with Children
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Nice pool. Room was older but ok for the 2 nights we needed. Could have been cleaner. They didn’t have any extra pillows for the pull out couch. Front desk staff were nice and check in was easy.
Cory
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

You get what you pay for.
Lauren
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The beds were firm. The rooms were quiet. The carpet was very stained and the toilets and tub were also very marked up
Number of reviews per page
20
40