Overall Ratings & Reviews DoubleTree by Hilton Mazatlan

the hotel was at a great location, very clean, and the staff was amazing!

We loved the pool area. Rooms are nice and comfy. The bathroom was big and the shower was nice. All the staff was very nice and helpful.

Beautiful and clean

Excellent place very safe and quiet

Family friendly

I liked the staff more than anything. Liliana in housekeeping provided excellent customer service and worked in a professional manner and yet was very nice on a personal level! I wish I could have her as one of my employees! Rodrigo, Esmerelda and "Zaid" Diaz were also exceptional. I look forward to my next stay!!

Hotel failed to proved essentials - enough towels - soap- had to keep calling them for missing essentials - room service was forgotten the housekeeping came at 5 pm

Loved this hotel! The view is amazing and great customer service! Will definitely stay here again

Good!

Great overall will be back

Hotel was ok the view excellent only the service has a lot of opportunities to improve

Very dirty

Nice and clean

Newer property. Room is large and have lots of extra space. Very clean grounds. Pools were very nice to swim you. I loved the morning breakfast.

We liked that it was really close to the beach! And really quiet at night!

Excelente vistas al mar y muy buenos cuatros

Clean great staff on the beach

Very good

very place and cleaning

Everything was good 🙌