No refunds is practically theft.
We paid and received nothing.
Phone call was ridiculous also, no conversation, no reasons, do they even speak English here?
Infuriating experience.
Verified traveler
Leisure Family
6.0
/10
Reviewed 207 week(s) ago
Expedia Group verified review
It is a view in the Historical Hotel. In good condition. Me and my son enjoy the Piano as well.
Verified traveler
Leisure with Partner
8.0
/10
Reviewed 214 week(s) ago
Expedia Group verified review
The stairs were very high in the tread which made them difficult for me.
Verified traveler
Leisure
4.0
/10
Reviewed 218 week(s) ago
Expedia Group verified review
Poor conditions but good value
Verified traveler
Leisure Family
6.0
/10
Reviewed 218 week(s) ago
Expedia Group verified review
I liked the price but you get what you pay for. The room was cold, damp and draughty. I would not sleep on the top bunks as they were unstable. Heating was inadequate on 30 minute timers and only one shower and toilet per three rooms or up to a dozen people. Alright if you are young and healthy.
Verified traveler
Friends and Family Family
6.0
/10
Reviewed 221 week(s) ago
Expedia Group verified review
The property needs some investment, light bulbs replaced, fixing dripping taps. Overall its a hostel with good service
Tina
Friends and Family
2.0
/10
Reviewed 224 week(s) ago
Hotels.com verified review
It was horrible and cold and dirty and smelly and the price was ridiculous for 1 night in a absolute dive $180..absolutely the worse place ever and i didnt feel safe there at all
Verified traveler
Business and Leisure
8.0
/10
Reviewed 226 week(s) ago
Expedia Group verified review
Good low-budget accommodation. It would have been better if there was some non-see through glass in the upstairs bathroom. And if the reception was available for longer hours.
Verified traveler
Business
10.0
/10
Reviewed 226 week(s) ago
Expedia Group verified review
Great basic accommodation but all you need. Good service, clean and quiet
Verified traveler
Friends and Family
8.0
/10
Reviewed 227 week(s) ago
Hotels.com verified review
Awesome experience!
Verified traveler
2.0
/10
Reviewed 234 week(s) ago
Hotels.com verified review
We did not feel safe or comfortable for this stay. The room smelt of cigarette smoke and the whole place was run down. You even had to buy your own loo roll!! It was not provided for free!
Verified traveler
Friends and Family
4.0
/10
Reviewed 235 week(s) ago
Hotels.com verified review
The eftpos machine was not working for two days and requested to pay cash, couldn't even pay through online banking. Had to go out get cash which was very inconvenient.
It didn't provide toliet paper and it costed $1 to get a roll in reception.
The check-in time on hotel.com was incorrect and reception closed before we arrived. The reception lady was nice to come back to drop off the key.
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David
8.0
/10
Reviewed 236 week(s) ago
Hotels.com verified review
The hotel is a little run down, although our room was comfortable and the receptionist was very friendly and helpful.
As a budget option you get what you pay for, we found the price very reasonable but probably would choose elsewhere next time
Steve
2.0
/10
Reviewed 279 week(s) ago
Hotels.com verified review
Booked some where else where we felt safe. Spoke to a couple the next day who did stay. They came from UK and said the police what the night before was not comfortable. We booked a double bed room. Got a small single room. They rang me the day before we were due to arrive. And asked if I had spoken to them the day before and cancelled the room. I had not !!!
Do not stay there. !!!!
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Verified traveler
Business
2.0
/10
Reviewed 284 week(s) ago
Hotels.com verified review
Terrible hostel, loud and unclean. Won't return!
Verified traveler
Friends and Family Family
6.0
/10
Reviewed 288 week(s) ago
Expedia Group verified review
All basics covered. A nice stay in Dunedin for the price and location.
Verified traveler
Leisure
6.0
/10
Reviewed 305 week(s) ago
Expedia Group verified review
Close to the CBD, off-street parking, clean building but old..
Wade
Leisure with Friends
4.0
/10
Reviewed 330 week(s) ago
Expedia Group verified review
Did not change the bed sheets and pillow covers. Weed and grass are growing everywhere in the garden and doors. Property is in low maintenance
Andrei
4.0
/10
Reviewed 348 week(s) ago
Hotels.com verified review
They cheat you about internet. Don't believe! There is no wifi connection in the dormitory! You can fiind some in the corridor of kitchen. The whole building including all communal areas is terribly cold. The heater in the room produces unbelievable jetplane noise, so you cannot use it at night. And anyway the timer is set to 1 hour.
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Rocky
8.0
/10
Reviewed 350 week(s) ago
Expedia Group verified review
Could not turn on the room heater. Otherwise everyting else was great.