Overall Ratings & Reviews Orange Hotel Klang - 5min to Klang Town

Clean room. Clean toilet. WiFi is very weak.

I book this hotel via online, when I reached the hotel actually this hotel never receive my booking from the app, I call the online agent and they say they already send my booking to hotel and don't know why the hotel did not receive my booking, I must wait for 3 hours until the hotel receive my booking from the app. After 3 hours, the room was not available and they say they have a room but it's a standard one, and I was booking for a deluxe room. I say I don't want it and if they don't give the room according to my booking, I will call the online agent to cancel the booking, because previously the online agent asked me if I want to cancel or still in this hotel. After I say that to the reception, suddenly she gave a room according to my booking. How can? Before that, she said no deluxe room, but when I told her like this she gave the room. I stay there for 4 nights and on the 3rd day they changed my room without reason. I don't know why the hotel did things like this.

It's pretty clean, but the room doesn't smell good enough and the reception service is rather slow.

Hot pump water rosak, TV blink-blink. What the heck.