8.2
Very Good
From 1,004 reviews
Cleanliness

8.6

Room Comfort

8.4

Service and Facilites

8.4

Traveler Reviews Villa Palmeras

Number of reviews per page
20
40
Top reviews
Christian
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great value. Clean rooms. Comfortable. The pool is nice (but could be a bit cleaner). In any case great if you need a place to stay for an early flight.
Jamilah
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It wasn’t too bad
Mykera Lakendra
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I loved this hidden gem ❤️
Leopoldo
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Outside the property right by the entrance to Park my car I felt not secure because it’s No Illumination. Absolutely. No Security Lights Outside. Also, the electrical Door for the garage automatically Close but no votan to clóset immediately. When you get inside the parking lot and takes too long to get close. Anybody can get inside rapidly and create a Problem. After that it’s a Beautiful property.
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Bonnie
icon-
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The one star I took off is the location wasn't in the hotel zone which isn't much convenient for the first time Mexico traveller. Other than that, everything is good.
Roxanne
icon-with Friends
with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Not a bad place for overnight not much for food options at the hotel
Luis
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great service in restaurant staff… HOWEVER, is is a hotel staff free hostel. Get your enter codes BEFORE getting there.
Deidre -Ann
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Wish the pool was actually clean. Was very dirty. Outside of that it’s a nice property and easy check in
Haoxun
icon-with Partner
with Partner
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The place is in middle of no where. Room is livable but without window. AC is working but take a few hours to cool down the room
Rodelvis Francisco
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10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great place to stay
Chioma
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4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

No elevator. Terrible service. Terrible wifi. Terrible food.
Jose Antonio Sanchez
icon-with Children
with Children
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Los sofás y la cama tenían chinches, al llegar la habitación estaba muy caliente y húmeda. Había ranas en el patio y se percibía un ambiente lúgubre.
Shannon
icon-with Partner
with Partner
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Parking was weird, send you QR code in WhatsApp. Worst chai latte I’ve ever had in my life at the restaurant downstairs. Slippery floors in bathroom, no floor towel or rug provided. Zero front desk or people to ask questions, you have to catch a cleaning staff member if you need anything. Overall just not great, especially for someone coming from out of the country.
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Colton
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10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great staff, beautiful room, excited to come back
Kelsey
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6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I didn’t like that this was an autonomous hotel, there was no front desk staff. I didn’t like that it was all based on a PIN number instead of a key. As a solo female traveler, it was a little unsettling. I didn’t have any issues, but I still didn’t love it. Overall, it was a fine stay. I would only return if I had a one night stay in Cancun.
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Tava
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Wonderful Property and staff! Great lil eatery on the property with great burgers! Cool to see some wildlife enjoy this little oasis only 15 mins from the airport! We will be back soon!
mike
icon-
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Ok I hate to do this cause the property was kind of cool, but there was no staff there, I got in late from a delayed flight, and upon arrival I had to wade through how to let myself in the gated door, cause everything was run remotely! Also there is bad service there, and the WiFi wouldn’t kick in, so it was help from the taxi driver that I got in! Totally weird that I was going into a un maned place! 2nd thing was that the add read breakfast included, starts at 7am, no one there at 7:30, no coffee, nothing, finally the breakfast cook came, 7:45am, I’m running tight for my flight, no time for breakfast, he barely got a cup of coffee to me and wanted to charge me 50 pesos!! Can you believe that? I finally told him all of this was unacceptable to run a hotel like this, with no Mention of this on the website or the booking companies, he relented to giving me the coffee, or maybe it was the steam coming out of my ears!! This whole episode put a hell of a lot more stress on my allready stressful journey, I would not recommend! Which is a shame, cause if they had staff there it would have been kinda cool!
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Sheila M
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Liked quiet neighbourhood setting and views if area. Helpful staff.
dolores
icon-Family
Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Read the instructions I didn’t and it was weird If I would have arrived at night would have been scary but my fault for not reading instructions Once I arrived I called the tel # on info at main door and I was sent my info to get in. Once in all was great! Felt safe and all fell in place. I recommend for 1 night stay or many!
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Adrian
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

They have firm beds, you you are not accustomed to firm mattresses, please purchase a thick foam paddding for your mattress.
Number of reviews per page
20
40