Staff as amazing, kind and helpful. Igloo room was incredible. Slept like a baby, highly recommend! Just be prepared.

Everything was beyond perfect. A fabulous experience. Thank you

Unique

So wanted to come here to stop in the Ice Hotel. Slept really well! On arrival they took you through the procedure for sleeping in the Ice room. The sleeping bags were very warm and due to my thermals I was very earm and comfortable. Theres places to sit if you needed to to come back in and warm up. Spar is great, breakfast good, lots of choice. If you dont have a car I do recommend booking the hotel shuttle. 500 nok one way and 25 mins to the airport. I only stopped one night. Will definately be coming back again but for longer. This was at the end of a two week trip around Norway Highly recommend! L

All facilities were beautiful and staff incredibly professional and friendly. They organized all activities and dining in advance as per our request. A truly 5 star experience all around.

Super quality nature lodge offering great excursions and experiences.

The igloo hotel was amazing! Can't say enough good things about this place. The artistry was amazing. The staff was so nice. They went out of their way to help us multiple times. They even came to tell everyone the northern lights were out. Would definitely recommend and stay there again

The snow/ice hotel looks like it was constructed in a hurry and not many ice carvings, compared to others in Scandinavia. There were many spots on the ceilings that looked like water had entered and different colors. Small details but not worthy of the price charged. The main hotel facilities are fantastic and the staff was great!

Our stay was fabulous! We really were warm and cozy in our igloo ice room! Such a unique and memorable experience!

The customer service was above and beyond what we expected. The amenities in the resort were fantastic. Breakfast selection was phenomenal. The Ice Igloo was surprisingly comfortable to sleep in - a once in a lifetime experience and worth it.

Awesome experience! Slept in the ice hotel for two nights and it was some of the best sleep I've had. If I had one criticism, it would be the lack of info on the website explaining how it all works (i.e. you don't get to leave any of your things in the room because they run tours during the day). Small thing though and well worth the expense and travel to do it.

Ice Hotel was a near experience. Sleeping bags kept you nice and cozy. Experience of a lifetime.

Most amazing place we’ve ever been to. Don’t worry about the cold. You are provided more than ample sleeping bag and we actually found ourselves more than warm enough. The sculptures are stunning as is the lighting and quietness. The excursions available are fantastic and if more than one night in ice hotel is enough for you, you can move into a regular indoor hotel room. There is ample warm common spaces to spend your day relaxing and sitting in front of a fire if you’d like.

Overall, good experience. Nice facilities, friendly staff and beautiful igloo hotel. I thought it was weird that we had to pick up our sleeping bags and pillows and carry them to our room inside the igloo. That process could be more seamless but everything else was great!

Finally my dream came through !!! One of unforgetable experience

The IceHotel was gorgeous. The sculptures were amazing. Beds were comfi and warm, every guest gets 2 sleeping bags. Good food and super friendly and helpful staff

We absolutely had the most amazing time at sorrisniva last week, even with a couple hiccups. We reserved the hot tub, but our time was cut short due to someone else reserving it, but it really wasn’t a big deal to us and the hotel staff still discounted the price for the hot tub. We ate the most amazing dinner we had in our entire trip to Norway, the food was absolutely delicious! We then had a northern lights tour scheduled, the weather wasn’t that great the week we went and it was rainy and cloudy and unfortunately we didn’t see any northern lights that night but the guide was awesome. On our way back the road was so icy downhill that we slid off. My boyfriend and another man from the tour hopped out and pushed the van out of the deep snow. We were back on the road! But 5 minutes later we were sliding down the hill and went right back into the snow. We all hopped out and walked down the hill (I slipped a few times) and the owner from sorrisniva came and picked us up. However there wasn’t enough room for all of us so my boyfriend stayed behind to walk with the guide. Even though things didn’t go as planned, this made our adventure even more memorable. The staff was amazing and made sure we all got back safely. We also did the snowmobile tour in the morning before we left and this was my favorite part of our entire Norway experience. We drove up to the top of a mountain and it was untouched as far as I could see. We flipped our sled but it was still so amazing!!! Thank you!

Incredible experience, couldn't believe I was actually in an ice hotel. Very friendly staff and delicious food.

The igloo hotel was an amazing experience! It was as cool as it looks (literally and figuratively). I was pleasantly surprised how well I slept in the igloo in spite of the fact that I have difficulty sleeping regularly. As long as you wear a lot of layers you'll be fine. I wore 2 pairs of wool socks, long underwear, pj pants, thermal shirt, hoodie, gloves, and a thin down jacket and was fine. The main downside of the hotel is just that the main "living room" area is very small. We got there late in the afternoon and went on the lights safari while we were there, and dog sledding early the next day, but if we had more time to spend at the hotel it would have been less than ideal. There's nothing really in the area so I'd highly recommend getting out and doing activities anyway though.

Di per sé l'hotel é molto bello e pulito, ho avuto un problema con la camera suite igloo ( non mi sono sentita bene all'interno) cosi dopo esserci rimasta per meno di 1h ho chiesto il cambio della camera e di averne una normale, il ragazzo mi aveva detto che avrei pagato solo la differenza fra le due camere invece il mattino dopo mi é stato detto che avrei pagato l'intera camera ( con uno sconto) comunque più di quanto preventivato, anche perche mi avesse detto questo la sera magari avrei rifiutato e sarei rimasta nella zona di attesa piuttosto. Da un hotel di quel calibro non mi aspettavo questo colpo basso.