Overall Ratings & Reviews Aparthotel Best Views Luxury

Lovely hotel, great room, lovely views. Would stay again.

Great hotel in a fab location.

Would have given this 5 stars but we had quite a small room for 2 adults and 2 older teenagers. When we booked another room, we were given a massive mezzanine room - which would have been perfect in the first place.

Very clean and great location just extremely warm and air con was broke. Also when booking a room with queen bed it is just 2 singles pushed together.

Unfortunately, luxury is only in their name...

Perfect stay with family in Krakow. The accommodation was super comfortable and cosy. Walking distance to all main attractions, restaurants and bars. Would highly recommend.

Good location

The property is very close to Wawel castle and the river. Was very handy to have a fridge and microwave as part of the amenities. Lovely big room with a big walk in shower in the bathroom. Only 10minute walk to town

The property was excellent. We stayed in the luxury apartment with a hot tub on the balcony. The rooms are lovely and the facilities are fab. One thing I would like to comment on is the fact on the Expedia website it says it has a restaurant/bar which it does not. It also give u an option to get breakfast to the room and late night room service. However this is not the case, I asked a member of staff where the bar was and she said that they do not have a bar or restaurant. The hotel is within walking distance of the main square and has a couple of good dining options. We went to the Indian which was lovely. Overall the hotel and facilities are fantastic and would recommend to stay here.

Great stay, fantastic accommodation and friendly staff. The only issue we had was that it was quite cold in the apartment but we were provided with a heater upon request. 100% would recommend

Luxury apartment as advertised, easy walking to the old town.

This is a very difficult review to write. Some things were excellent but one was very bad. Let's start with the bad and end with the good. I must have eaten something my system did not like and had an 'accident' in bed. I took the sheet off the bed and put up the Please Clean sign on the door. When I returned to the return, Housekeeping had not changed the sheets, made the bed or done other cleaning although they had been in the room as the bath floor mat was gone. This is unacceptable and the worst cleaning I've seen in my 77 years. The TV channel selection was not good. Many good channels would be on the guide but, when selected, the response was 'no programming available'. Those were the bads. The goods. Great room with fantastic kitchen appliances & room layout. Loved it. The front desk staff, especially Anna, was excellent: very friendly & helpful.

The receptionist Julia was really helpful and so polite a credit to the hotel

Beautiful property, convenient for the old town - highly recommended.

Beautiful hotel, spotlessly clean. Staff very friendly and great location. Very quiet at night. The room had everything we needed.

The personal behavior is really good and the property is very clean. It has washing machines and iron in floor 5 the other thing all stored in the apartment. Every day cleaning free of charge is available upon your request. It has a spa but since we didn’t use I can’t have any review about it. The bath tubs in pictures are only for penthouses.

Very close to the river and the old square so everything within walking distance. Room facilities were excellent and the bed was very comfortable. Useful kitchenette with fridge.

Aside from the street repairs outside the hotel, everything was great. Anna, at reception was delightful and very helpful. Truthfully, the repairs just made for a bit of dust and stones we walked around. A very comfortable stay and short walk to the Wafel Castle, Old Jewish Quarter and Main Square.

Great location

Hotel and room was clean and tidy, although was a little bemused by the hotel name when upon arriving into our room there were no windows, but 2 sky lights with a superb view of the sky. Receptionist was polite and helpfull, but we did have a 10 minute wait for them to return after a long day trip, to get our key which you have to leave at reception when going out. Ongoing street works outside were a bit of a pain with unmade narrow paths to negotiate with a suitcase etc. Hotel is located close to the main square, taking around 15 minutes to walk to and only a 2 minute stroll to the river.