8.4
Very Good
From 932 reviews
Cleanliness

8.6

Room Comfort

8.4

Service and Facilites

8.8

Traveler Reviews The Knoll House

Number of reviews per page
20
40
Top reviews
Lorraine
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

This is a great base to explore Studland and surrounding areas. There is a bus stop just outside which you can hop on and off to Swanage, Poole, Bournemouth , Corfe Castle and Sandbanks. The hotel is super dog friendly so you can take the whole family! There are lots of deer in the nearby woodlands and some occasionally visit the hotel grounds. Although the hotel is in need of selective repairs, all rooms are clean and comfortable. The staff are all friendly and helpful without being overbearing or pushy. We would definitely stay again if we are in the area.
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Verified traveler
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Friends and Family
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Agree with previous comments on room 107. Stayed in room 106, one of their “garden suites”. Was meant to stay for four nights, left after two. Room not in great condition, out dated, mould in bathroom, couldn’t open bathroom window, no proper wardrobes, no headboard for one of the beds so chance of knocking against radiator. Forget having WiFi in the room as it doesn’t reach that far. Hotel will claim they don’t promise this but it’s written in the property details when booking through hotels.com. Main hotel might be better but the garden suites is anything but. Asked for lunchtime/bar food on Sunday. Only did roast dinner. Not ideal while at the pool. Overall not a very relaxing break. Shame
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Yvonne
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Enjoyed early morning swims, in the beautiful pool. Plenty of seating areas around the hotel to relax or socialise The beds were comfy, plenty of choice for the delicious breakfast. We had a problem with ants in our room but were quickly offered another room which was an upgrade. Staff were friendly and accommodating.
Beverley
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Stopped here for my daughters wedding for 2 nights The surrounding area is amazing and the hotel is set in charming grounds Buffet breakfast was excellent Food at the wedding was fantastic Staff were charming and always willing to help Hotel needs a good deep clean and more attention to keeping it clean But overall a wonderful charming dog friendly hotel which I would whole heartedly reccomend and would return to. It’s a pity the owners don’t spend a little money on renovating this very charming hotel instead of following the trend and knocking down and rebuilding the glass fronted no charm no atmosphere hotels that are in this area Bev
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Julie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The property was lovely and clean and well kept. The pools were lovely and clean. Some areas just needed decorating.
Claire
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Had a lovely stay at the Knoll House. The location is perfect and the staff were dedicated. The bedroom was comfortable although the decor was a little shabby. Dinner was wonderful but breakfast left a lot to be desired compared to other hotels I visit.
Susan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The pool is excellent, breakfast was very good . It’s just the outside of the building that needs to be refurbished
Andrew
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Location
Tracey
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We’ve been to this hotel on several occasions and will continue to do so. It’s hard to describe – a bit like stepping back in time but such a warm, friendly and quirky hotel that sits right opposite Knoll beach and is perfectly placed for the Isle of Purbeck and Poole. The bus stops right outside for easy access into Swanage and the beaches are exceptional. Breakfast at the hotel is excellent, the rooms we’ve had are usually compact but comfortable – maybe a little dated but that’s part of the charm! We bring our dog so have to sit in a different dining area which is fine but space can sometimes be limited depending on how many dogs are staying, however the staff are very accommodating.
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Louise
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Evening meals were very good, staff helpful and polite, breakfast buffet okay. position right by Knoll beach is lovely, Excellent view from terrace and dining room out to sea and headland. Internet access in rooms is poor, rooms are out of date and small with tired decor out of the 1950s, sound insulation non-existent, bathrooms basic, only one electric socket in each bedroom, furniture feels cheap. Pool is okay though again old-fashioned, golf course rough and ready, terrace and steps outside a bit hazardous with uneven paving. The whole place needs a serious make-over.
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Victoria
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We had a great time at Knoll House - a truly old British affair - vintage and well loved, quirky, fun, v friendly and efficient staff, good dinner, excellent breakfast. Perfect for a family break with plenty of facilities and brilliantly located. We took our small dog who was welcomed by staff. By the very nature of being dog and family friendly this is a cosy place, gentile but not fancy - ideal for active guests with plenty of space for grandparent to join too!
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Verified traveler
2.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Avoid the “garden suite” room 107. Over 650 for two nights, we left after one. Bad condition, smelt musty, stains, bathroom you couldn’t swing a cat! Heavy fire doors, everything just poor quality from the artex damaged walls to the woodchip. There is no garden view! Rotten wood on the “porch” - whole experience just awful. Main hotel is in a stunning location. But has been left to rot since planning refused. Can’t believe some ratings are more than 5/10. Visited about 7 years ago and it was better presented then. What a shame….
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Anthony
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Dated and pool filthy wouldent even let a dog go
Sarah
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The location is stunning. The actual hotel, less so. We’ve stayed a number of times, but this time, it’s very obvious the hotel needs investment. I used to think it was shabby chic but more shabby these days. Shame.
Verified traveler
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Lovely old world hotel in a fabulous location. Staff all wonderful, helpful and courteous, will definitely return.
Raymond
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This was a very old style hotel that had been kept very good order in keepingwith its age our stay was very enjoyable with a lovely swim in the outdoor heated pool, the breakfast in my opinion was faultless lovely good and very well presented with a good choice to choose from we wouldn't hesitate to stay at knoll house again
Helen
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Our stay was comfortable,however we stayed 2 nights our room was not cleaned while we were there.The hotel stated dog freindly which it was, but at breakfast the dog friendly area was reserved even though we were told it was first come first served basis so a Large party took preference over other guests with no provision made for others.TV does not have ITV.
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Teresa
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Loved the location..could use some updates but was clean an lots of amenities.
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The hotel was quite tired, but the staff and facilities made up for this. The outdoor pool was a great place to chill out by and it had everything we needed.
Michael
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Peaceful and relatively quiet stay in a stunningly beautiful area.
Number of reviews per page
20
40