Overall Ratings & Reviews Fortune Inn Promenade, Vadodara - Member ITC Hotels' Group

Nil

Very very good hotel, everything was beyond my expectations

Rooms and towels not cleaned properly

Overall stay was good. Well maintained property

It was a good business hotel. Rooms were clean and had all required things for a business traveller. Menu bar in room were also reasonably priced and required varieties. Buffet dinner was reasonably priced but I think nos items can be increased. Food quality was managable. Ocer all excellent experience at very reasonable price. Staff was very prompt and very courteous from front desk to room service to dinning area.

Super friendly staff and comfortable clean rooms. Food quality should improve

Great property to stay in solo, frienz, family etc.

Avoid this hotel. services is very poor and no apologies from staff even after accepting that they have done things intentionally which they should not do.

Nice place. Very uncoordinated operations. They could and should manage well.

City view room initially requested but street noise on lower floor combined with loud banging from room next door (not sure what this was, perhaps some maintenance being carried out) meant that I requested a room change. Was immediately swapped to back of hotel where room on seventh floor was quiet and peaceful. Staff very friendly and chef visited me during breakfast to ensure my satisfaction. Highly recommend this hotel.

Good size rooms, excellent facilities. Good breakfast. Helpful staff.

The room freshner used in the lobby and the corridors was really bad. It was too strong and the fragrance was too flowery. I only mention it because you don't expect it at a hotel which is ITC group partner. Also, there are hardly any options for food post 11 pm. Even when i ordered the biryani before 11 pm it was below average. The staff however is courteous and the service good.

Location was really good. Had excellent local restaurants around.

Stay was comfortable. In room dining was very good and I liked the customisation suggested for the food ordered.

Staff is helpful, very modern style , food is excellent and check in is easy

not so good its 4 star ranking hotel. but no toothbrush inside bathroom, not iron inside cupboard,

Great location, very central to the city. Hotel staff was polite and helpful. Room was value for money, clean, comfortable and spacious. We did not use any room service. Our stay was very pleasant.

The stay was good, but I expected more from a 4 star hotel. The Rooms are big, clean and well furnished. A small restaurant in the lobby is OK.

Suciedad, mantas no limpias, necesitan poner mas atención en su Restauante al entrar a mi habitación el olor no era agradable Para ser un hotel les falta un poco