Overall Ratings & Reviews Hunza Serena Hotel

Wonderful new hotel with excellent amenities and staff

Newly opened Serena. Excellent service and condition of rooms. However, on arrival we were informed that Spa, Swimming Pool and Gym were out of action, this was not made clear on website despite paying full price. On discussion with Manager, nothing was offered for the inconvenience caused

1. Excellent view of mountains. 2. Live music. 3. Food.

The location, friendliness of staff and the help they provided especially with extra bookings.

While some of the rooms are quite small and get chilly in winter, its also the best hotel in town. The staff here is excellent too, as are the lawns. At night time, the various mosques around the valley play chants over loudspeakers, but given that the hotel is a bit far from them, it just sounds please. Oh, and the views are absolutely mind-blowing.