The Hyatt was incredible! The room was so beautiful and very well stocked. The room was very clean and really appreciate the layout and decorations. Truly an amazing experience

The breakfast was good, the room was spacious for Spain, and it was very clean. The staff ws all very helpfull.

Beat Place to stay in Madrid, Property is very nice and centrally located. The Staff and concierge are second to none. We have traveled to 64 countries. The Hyatt Centric Grand Via is #1 for service, client needs, and just overall the best at what they do. Its #1 by a margin.

La ubicación es excelente para recorrer el centro de Madrid. Cuenta ademas con una terraza en el piso 10 muy agradable para tomar un aperitivo. Las habitaciones son muy cómodas y están bien equipadas. El personal muy amable y servicial.

Suite was impeccable

Every staff member was so kind and attentive. The hotel was very clean and well appointed. The location was amazing for being right in the heart of the city. You can walk out the door & the vibrant city is right there with great shopping & restaurants nearby. We will definitely stay here again!

Right in the heart of Madrid. Staff very attentive, professional, and friendly.

Great location.

Best location, rooftop a plus.

Fantastic staff, location and overall feel. The minor issue we had was corrected promptly and accordingly. Would stay again.

Nice location! Amazing stuff

A very clean hotel located right in the city center. It's a great place to experience the charm of a traditional Spanish-style building. The view was beautiful, and there were plenty of shops and nice restaurants nearby."

amazing staff, bountiful & delicious breakfast, clean rooms, great service all around - would definitely come back!!

Awesome hotel, staff and location. Would definitely come back again

I loved the location. Also the staff was always attentive and ready to help.

Clean room, nice balcony, and in the heart of the Gran Via shopping area. Helpful and friendly staff. Problem: From about 10 PM to 2 AM, there was night club kind of noise in our room. And then about midnight, it sounded like someone was moving furniture next door or in the restaurant above us. We were on the 9th floor and the restaurant is on the 10th floor. This noise was 3 nights in a row so I think it was coming from the restaurant.

Very Good

Room was great

The location is central to Sol, Plaza España. Beautiful, luxury hotel with great staff, service. Fantastic rooftop terrace tapas bar and amazing restaurant with wonderful views of the Gran Via.

Rooms and bathrooms not clean. Only one elevator working. This hotel doesn’t worth the money they ask for. Is not a 5 stars