Overall Ratings & Reviews Holiday Inn & Suites JOLIET SOUTHWEST, an IHG Hotel

Beautiful large Suites, very Clean!! The Mattress was the BEST!! Staff very nice and helpful!! Loved my Stay!

It was clean. Very quiet.

The fire pit outside was nice, the staff was great. The cable was out when I stayed and I was looking forward to watching tv

The hotel was fine but they charged me 3 times for my one night stay.

Great hotel. Stayed many times and will do so again when I’m in the area.

Pool and restaurant

My toilet in my room would not flush. Maintenance was closed so the guy came with the plunger. It worked after that for a couple of flushes but then stopped again!

Nice hotel for some reason I was given a handicap room, maybe because I ask for lower floor room. Microwave was dirty, but everything else was good. We stay this location every year. Start look a little run down with room upkeep. Bed were comfortable.

We enjoyed our stay.

So kindful and valuable staffes.

Room were well kept, staff was nice and accomdating, especially one the maintenance staff (black gentleman).

Location was great, front desk staff very nice, restaurant inside was great.

Great experience

This a lovely hotel. One of the nicest hotels Ive stayed in awhile.

Very over priced for this Hotel and Area. Restaurant and bar prices‼️ $10 for a beer!

Tv didn’t work in the room. There was a spill from someone’s drink next to the tv that looked like it was left for days. Kind of a hassle checking in. Bar in the hotel wasn’t too bad. Parking is a bit limited in front.

Nice stay! The pool, hot tub & steam room were a nice addition! Also, love the view of the fire at night. Great welcoming hotel staff! Would stay again

It was clean

Great hotel especially for the price

This is the first motel I've been to that charges for coffee in the morning. Travelers who've been driving on 80 all day should get some free coffee for 200/night. What's worse is the kiosk just spat out hot water and the hotel wouldn't refund my 4$ for the coffee telling me I needed to contact the manufacturer of the machine.