Parking was easy & we didn’t use the car again during our stay. The hotel is great for exploring the city. We would recommend it for a short stay in the city.

No advanced notice that lift wasn't working. No ideal with 2 guest with mobility issues and 3 flights of stairs yo rooms. Also found it odd that there's no secondary glazing for noise in room but yet there was in restataunt. Breakfast was average but bacon hard and overcookec under heat lights. Didn't have the best of choices. All in all very average stay

Wonderful place! Enjoyed our stay very much

Good breakfast and easy on site parking. Negative was lift was not working and there were lots of steps...

Gorgeous property. Delicious food. The barmaid, Chantal, was super helpful and made great suggestions for dinner.

The room was great and shower was very powerful.Staff were friendly and knowledgeable. Great beers and ciders on draught and in bottles and an excellent cocktail menu.

Bath in room 231 we were stopping in was off the wall with a gap down the back of it, there was no parking available for ourselves and had to park in a public car park, breakfast and staff was great, the lift wasn’t working so elderly people struggled with all the stairs and the bed was not a king size it was 2 singles pushed together with a ridge between the mattresses

Fantastic nights sleep. Hotel was immaculate. Parking was available at the rear of the hotel - make sure your sat nav doesn’t take you to the front like mine did. Hotel staff helped with directions when I contacted them.

Buffet breakfast great. We travelled by train which is only 5 minutes walk away.

Excellent service by every staff person we met!

Breakfast was good with plenty of choice and enough for a vegan to eat. The hotel was warm and comfortable. There was a very nice Geordie lady meeting and greeting at breakfast. Marmalade was in short supply.

Pleasant experience overall. Staff was amazing and very helpful.

Heating was on timer,did not come on till 7.30pm. Not convenient when you arrive at 4.00. Toilet was separate and very small, had to go in sideways to close the door.

Fantastic location and sense of being in a special place. Room was in annexe but that was fine, just a short walk across car park, and was reasonably spacious with efficient lift. Staff could not have been more helpful whether cheerfully bringing more tea at breakfast or dealing helpfully with enquiries at reception. If coming by car, parking seems tricky. We had to go to nearby paid (£5 for 24 hours) car park but we're fortunate to get a hotel space on day 2. Swimming pool is a great extra facility, especially when quiet

Once again we had a great stay at Carlisle

Bit dated but good for a couple of nights

I was in a room in the annexe, just off the car park. Descent size doubke room with plenty of space to both relax and work, good wifi, powerful shower (over bath) and a very comfortable double bed. Room was clean tidy, staff friendly and breakfast was hot, cold, continental, English buffet set up with fresh produce being brought out regularly.

I bet back in the day it was a very top quality hotel. A little dated now but still a great hotel..staff brilliant.

Limited free onsite parking so payed for parking nearby. When we approached reception to check in member of staff busy on computer, so we had to wait until she had finished rather than greeting us and checking us in then returning to computer! The hotel was okay but maintenance needs to be improved our remote power button did not work so the only way to turn tv on and off was to use the power socket located behind the wall mounted tv, The windows in the en-suite were grubby and in need of painting. We only stayed one night and don’t know about the food.

Nice old hotel, I like staying at these grand old hotels when possible! Very welcoming and friendly staff, car park was small but they found me the last spot when I arrived in the evening later than planned. I was hoping to use the electric car chargers but these were occupied by contract guests so arrive early or perhaps arrange with them beforehand if your electric car is nearly out of juice! Very handy feature to have, even better if I'd been able to use it!