8.6
Very Good
From 77 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.2

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Traveler Reviews Hayes Hotel

Number of reviews per page
20
40
Top reviews
alison
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Lovely hotel
Sean
icon-Business
Business
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

room really comfortable and wifi good. Only problem was that a building alarm went off at 4am down the street which interrupted my sleep
Verified traveler
4.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Service was amazing and all was well for most of our stay. However, the bed we slept in was not cleaned correctly and the mattress had previously been soiled and sheets changed but not the mattress. Obviously as my partner and I slept the urine rose to the top and we woke up soaked and an awful smell was in the room. We showered and left as quickly as we could. I was close to tears and my partner was gagging. The reception staff dealt with this as best they could and we were refunded. But this was not something that should’ve been missed and left us both very upset.
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Jocelynne
icon-Leisure
Leisure
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Cute hotel right in the main square of town. Walking distance to many shops but the weather was kinda bad so I did not venture out too far on this trip. Clean towels and a hot shower but the bedsheets had some marks on them and there were a few wee bugs about the room. Would give them a 4* review if not for the bed and bug concerns. (There were like 3 midges and a fruit fly so nothing like terrible terrible!) I would recommend this hotel and I would stay again
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Darcy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

I love the hospitality, the friendliness of the staff.The hotel is beautiful.The food was great
Paul
icon-Business
Business
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Very good overall.
Dan
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Got charged on credit card $65 even though prepaid. Had to search for staff at checkout and check in. 5 alarms UpTo 4am disrupting sleep. Was told due to smokers. Staff in morning didn't know room was prepaid. Could hear snoring neighbor in next room.
Danielle
10.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Really enjoyed our stay. The food was excellent
Heather
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Loved our stay here. Everything was very clean and nice! The room was stuffy - even opening the window didn’t help that much but we were thankful for the fan they provided.
Claire
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

There is no lift to carry luggage which limits some travelers. The hallways are air conditioned, but our room was not. With Ireland’s heatwave, this was very uncomfortable.
Ronnie
icon-Business
Business
8.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

The rooms were amazing the rest of the hotel especially the exterior needs a good tidy up. It’s an old building and has a certain charm
Leslie
icon-Leisure
Leisure
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Location was perfect!
John
8.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

The hotel does not have a lift, although we did get help from the restaurant/pub manager. The room was decent-sized and comfortable. Parking on-site. We were warned that the restaurant becomes a nightclub on Sat, so we might hear music until after midnight. I did, but it wasn't annoying. I think my wife was asleep before the band even started playing.
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Teresa
icon-Business and Leisure Family
Business and Leisure Family
6.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Too many stairs were a problem with luggage. Good restaurant on property.
Michael
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Stayed here for one Saturday night on a trip through Ireland. The hotel staff were great and very friendly throughout the stay. I also appreciated the guest pass to the leisure centre not too far away to go for a workout. The food at Cusacks was very good. It does turn into a night club at night time with a DJ until 2 AM which we had our room right above where this was going on. If that’s annoying to you I would recommend making sure your room is farthest from the bass pumping all night. I was able to sleep through it but if you can’t that’s something to take into consideration
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Joseph
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

I liked the parking, and even more, the kind friendly staff, eager to help resolve my vehicle problem, successfully done.
Louise
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 76 week(s) ago

Hotels.com verified review

It was so clean, receptionist was so lovely and welcoming, central hotel to everything in thurles, fantastic food
Ben
icon-Business
Business
10.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

A great hotel, in town centre, with a very good restaurant, all the staff are extremely welcoming and friendly. A very good place to stay. I have stayed before this trip and booked on my previous experience, I will be staying again. Highly recommended.
Ben
icon-Business
Business
10.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Nice rooms, great welcome, good bar/restaurant
Catherine
2.0
/10
Reviewed 94 week(s) ago

Hotels.com verified review

Extremely noisy. They give you ear plugs but not enough. No sleeping in this hotel. Service in bar absolutely terrible. We went in for breakfast, waited so long to be seated, then order wasnt talen after 20 minutes of waiting so we left and wen elsewhere.
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