8.2
Very Good
From 29 reviews
Cleanliness

8.0

Room Comfort

7.6

Service and Facilites

8.6

Traveler Reviews Tsuruya

Number of reviews per page
20
40
Top reviews
Wentao
icon-Leisure
Leisure
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Super large room with outdoor bath love it
Karen
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Overall is ok. Staff are nice. Just a bit old.
Lillian K
10.0
/10
Reviewed 112 week(s) ago

Hotels.com verified review

I highly recommend this ryokan if you are visiting Mt Aso. We stayed at the two storied migi room with a private outdoor tub and an indoor jacuzzi. The space was immaculate and spacious. You must book the half board rate that includes the most sumptuous breakfast and dinner you will find anywhere. You will need to take a bus/train to reach the main Aso area but that we no issue for us. Every staff we met extended the highest hospitality we ever experienced.
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Verified traveler
icon-Business Family
Business Family
2.0
/10
Reviewed 305 week(s) ago

Expedia Group verified review

Expedia problem. Is a wrong communication. I’m so angry and make me trouble
Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

カーナビの案内が裏口が示したので、裏口到着で入館しました。戸口に明確な指示があれば良いのにと、思いました。 創作料理とありましたが、素朴な民宿のようなお料理で、味付けも濃いめでした。ソファも沈み込み過ぎて寛げませんでした。 唯一の救いは、かなりご年配の女将さんらしき方が、丁寧な接客をしていただけたことでた。
Nicolas
4.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

Mauvais rapport qualité prix. Pension de famille très vieille qui mériterait d être entièrement rénovée. Le repas est bien mais tout est vétuste. Le seul hébergement très décevant pour le prix en trois semaines passées au japon
Nonoka
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

ご飯も美味しく、客室も最高
YUMI
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

朝食付のプランでした。 卵焼きなど、出来立てを提供していただきとても美味しかったです。 食べきれない程でした!
JU HUI
icon-Leisure
Leisure
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

超級優秀的日式住宿空間,晚餐、早餐都非常豐盛,服務非常好,住宿空間非常喜歡,很大,上下2層樓,泡湯池有內外各一個,非常滿意。 附近有全家便利超商,離阿蘇神社很近,可以早起去享受一下寧靜的神社氛圍
順子
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

美味しいお食事を頂きました 阿蘇神社にも近くて良かったです
PIK WAI
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

服務態度非常好,職員能說流利英文
Camille Dindi
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

If you are visiting Mt. Aso, it is a great place to stay! The food is amazing! The price is very reasonable and the location is great! The staff are very kind and reliable! Room was very comfortable. I would definitely come back :)
Seiya
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

The open-air bath was really comfortable, and since it was a bath in the room, I was satisfied that I could relax without worrying about anyone.
SATOMI
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

ごはんがとてもおいしい(旅行に来て食べたかったものが全部出てきた) スタッフがちょうど良い距離感で親切 部屋が独立していて、他の客が気にならない 旅行1日目でとてもいい宿に泊まれてよかったです。ありがとうございました!
Kam Yan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 142 week(s) ago

Expedia Group verified review

The room is big and clean, fantastic!!! We enjoy our stay here very much! Will recommend others to come!
????
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 167 week(s) ago

Expedia Group verified review

和モダンの素敵な旅館でした。 食事も美味しく接客サービスも良かったと思います。
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 317 week(s) ago

Hotels.com verified review

昔からの瀟洒な和風旅館ですが、お風呂は檜、家庭風呂はユニットと快適でした。和室に3人で泊まりましたが、廊下&テラスや脱衣場スペースがそこそこの広さで分かれていて、寝る者起きる者と家族それぞれが自由に過ごせました。部屋には、冷水、ポットの湯共に湧き水で美味しかったです。従業員の皆さん親切で、説明も丁寧でした。朝食の場所がわからず少し迷いました。朝食は量、品数が多くて食べきれませんでした。
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