Overall Ratings & Reviews Fitzroy Serviced Apartments by Concept Apartments

Lovely apartment would highly recommend to a friend.

Can’t tell from the pics but this place is above a restaurant. So it can smell like onions throughout. The floors were not very clean. Pics make it look better than it is. We had to request more towels for our long stay. Kind of cute to have a pedestrian only space right in front of the building. We were pleased with the king bed. Nowhere near enough hangers and they could use some hooks on the wall, (wall hooks seem to not be a thing in the UK). Could be a lot better with some more thoughtful touches - like if ownership spent a couple days there they would immediately see ways to improve. I was also annoyed to learn that laundry machine is in the hall and unsecured. Didn’t feel comfortable doing laundry there and that was a primary reason I booked it. The team was responsive to my requests so that was a good feature.

Only a few minutes' walk from Euston Station, the apartment was the perfect base for our two-day stay in London. Close by were several bars, restaurants, supermarkets and Warren Street tube station.

Excellent place, clean spacious and all facilities. Great location

Absloute gem!! Perfect place, apartment super nice and everything you need. Clean and functional

The Fitzroy team were great, and property a nice place and conveniently located. We needed to check in early (our fault!) and Grace and the team at Fitzroy went out of their way to help, solved this completely for us, and kept us informed throughout. Thames Water then let the property down with a major water outage over night: while the Fitzroy team were really helpful there was nothing they could do. We then contacted the Hotels.com team who were the complete opposite of helpful. We urgently needed support to find alternative accommodation and the Hotels.com team said they would help us and then ABANDONED us. Really grateful to the Fitzroy team, and very disappointed and frustrated with the Hotels.com team. Eventually this was put right by an escalation team at Expedia, almost a week later. Hotels.com you need to do a lot better.

Location, location, location - this apartment was centrally located near the Warren St underground station which made it the perfect jumping off point for our stay. It was simply furnished as noted, but really had everything we needed. Immaculately clean

The apartment was very near to the undeground train,bus stop and groceries. Cooking equioment and utensil was provided, made us feel like home. Just probably a signage at the ground floor will help future customer to find this place. Bed was comfy, bathroom was clean. Room and floor heating was very helpful. Perhaps could provide 2 bottle of mineral water daily.

Location was amazing, apartment was clean. Highly recommend

Stayed four nights exspecting clean towels every day coffee was milk filled up under floor heating terrible we were cold so very disappointing for the amount of money we paid !!!!!!

Great location and clean apartment. Only let down which was major considering it was 32 degrees (being very warm) was the fact that it had no air conditioning. When asked they said, “we don’t advertise air con”. The windows did not open above 1 inch so there was absolutely no air! We had to buy a fan as the one they provide is useless.

No A/C No A/C No A/C Very important so I have to repeat this 3 times, if you decide to stay here during the summer you will most likely become roast meat in an oven. Definitely NOT recommend for summer. However, if you visit London during fall/winter season, this place could be really nice, it has floor heating. Location is really good, close to subway and if you take Eurostar from Paris to London St Pancras International you will find this place is really close to train station.

It was a super place to stay however the traffic noise was very loud.

No AC, no windows, 32degrees in the room when I arrived around 6pm ish. I went to another hotel in the end so I didn't here overnight.

Please consider having a sheet available for the bed in addition to the comforter, the flat gets quite warm and is difficult to sleep with only a comforter available.

Great location and very quiet. Not very spacious but comfortable.

The studio apartment was in an excellent central location next door to a tube station but also an easy 15 min walk to Oxford Street. There was plenty of space compared to a comparably priced hotel room and having the kitchenette was great for breakfast / coffees etc. The bathroom was modern with a great shower and heated floor. There is some street noise - unavoidable being so central - but despite this I slept really well. I would happily stay again and in many ways prefer this to a hotel... a real home from home!

Great location. Comfortable and clean place. Shower drains very slowly and will flood the room if you take even an average length shower.

Room was easy to access using remote entry instructions provided, and room was great, v clean and all that was required. Only down-point was the poor condition of the entrance hall, there had obviously been/is a leak and water has turned the walls a nasty brown colour and there is a strong smell of damp in the entrance - although this does not detract from the room itself.

Ahead of our honeymoon to the carribean we had a short break in London. We could not fault the apartment for our needs for somewhere warm, central and clean. We literally slept there only but we had a great time and highly recommend to others looking for a clean and central place to stay