Terrible experience...one towel to share as we arrive in the suite...
Verified traveler
2.0
/10
Reviewed 372 week(s) ago
Hotels.com verified review
£175 late check-in fee (cash only). £150 cleaning charge. Room/suite at significantly different location than stated at hotels.com and reservation confirmation. No refund when cancelling due to the stated location being wrong. Did not see the room.