Overall Ratings & Reviews Hotel Nour Congress & Resort

The hotel looks pretty good and it’s clean but the is a big pr

We loved this hotel. Perfectly right on the beach. The staff was super, very helpful and spoke many languages. Also the food terrific! All was up to quality standards. The only thing that needs to improve is the internet connections. It did not work well in the rooms. Only in the lobby. But this did not bother us too much…we would definitely come again.

Clean and nice but sometimes lacking of personal (for example no body to carry the baggage)

This is terrible , imagine you need to cross the outdoor pool to go to the restaurant amid cold rain and wind .really terrible.

No kettle in the room. Booked a king bed but it was two singles pushed together. Internet in room not strong enough to use, only one bar.Hotel provides you with one very small bottle of water, no shops near to buy more. Booked half board, breakfast is mainly breads, and dinner mainly salad.

The hotel is 20' walk from the center of Bizerte. It is located in front of the beach. Very beautiful swimming pool and room very spacious. We had some problems with the magnet key of the room and I had to go back to the reception 2 times to have it functioning.

Super nice hotel And they are soo welcoming Property clean

Nice hotel, near the beach with an amazing view. Nice people working there. Wifi wasn't good. Food was ok. Price is good with breakfast.

The staff could have been friendlier at the check in. Room very clean Swimming pool really cool and nice atmosphere around the hotel especially in the evening. Not enough chairs on the beach and they don’t bring them early and they get collected very early. Breakfast staff friendly , but not attentif at all. Too many staff around but they don’t engage with customers. Not even asking how is the breakfast , anything special we would like or trying to built the relationships with the guests. The made have left my room 315 tap open once we came back to hotel we found the room full of water, we called the reception but it took them more then 30min to come.

Bad

The hotel was fine for our overnight stay. The pool area and the beach access is great. The room area feels outdated. The carpet is old and dirty and needs maintenance. Although renovated and spacious, the room was missing warmth and brightness and the sheets were not soft. The bathroom is also spacious but missing some counter space around the sink. Breakfast buffet was good.

This hotel was so nice, just a few steps away from the beach. First, the check-in process was good, lobby is clean next to the dining area. A nice boutique shop is available for unique items. The room was so nice next to the pool with jacuzzy tub, shower, dining table, large sofa and 2 TVs. The bed was comfortable, I loved the patio with sliding glass door that leads to the pool. The ambiance is party-family. The pool had nice party music for all to enjoy. Lots of dining options. The food at all 3 establishments were excellent. I will be visiting again next opportunity I get to be in tunisia.

The staff is really sympatical.

Much more fun if not during Ramadan. I have been here before staff is always great.

The worst of the Hotel was the Restaurant “Le Pilau” It looks like high end but the quality of the food was bad, a lot of the dishes and drinks from the menu were not available. That night there was live music and it was so loud I couldn't talk to my wife. Since we were the only guests, we asked the manager to turn the music down, but to no avail. I think the staff had a lot of fun with the loud music.

Very clean and well maintained hotel; simple room but very big ones. Best restaurant in the city of Bizerte : Le Pilau located inside hotel. Delicious. Just please clean the outdoor access to beach (wood trail would be nice)

The trip was work-related therefore having good Wi-Fi was something that needed priority, but the NOUR WIFI was terrible. The staff did answer our question but because of translation, there were some issues but nothing big.

Lovely clean property with modern decor. Breakfast & lunch options were delicious

I booked a sea view room and the attendant, Amina, told me that they don't have any seaview rooms available. I was pretty upset about this. She just shrugged it off and then called her manager (worked on the evening of May 5th). Her manager was even more rude and showed me an alternative room with a backyard view and had a gall to call it a "seaview" room. He blamed it on Expedia to mark the room as "seaview" during my booking. His unprofessionalism was pretty upsetting. Refused to give me his name. Worst staff ever!

SHAME